Job summary The post holder will provide and receive confidential and complicated information orally, in writing, or electronically within the Freedom to Speak Up Service There is a requirement to communicate complicated information to other departments and external contacts.
The post holder will be required to develop and maintain effective communication and working relationships within the workplace, the service and the Trust.
The post holder will be expected to use Office 365 as a major communication tool.
The post holder will require a knowledge of a range of secretarial procedures and experience in using Microsoft Office 365, knowledge of software programmes which will be required at NVQ level 3, RSA level 3 or equivalent, plus relevant practical experience.
The post holder would be expected to be proficient in word processing.
The job will involve job prioritisation of own work, and will involve resolving conflicting diary appointments and schedules.
Main duties of the job The post holder will arrange meetings on a regular basis and organise the diaries of others.
The post holder will manage an effective bring forward system for the FTSU Guardian and Deputy ensuring that all papers for meetings and one to one's are prepared in advance and are available for the required dates.
The post holder will be responsible for organising their own time, managing filing systems and may be required to plan conferences or other similar events.
The post holder must be able to take minutes.
Contact with patients and carers relating to appointments and admissions will be incidental.
The post holder will be required to follow secretarial procedures and to comment on proposals and implement secretarial and administrative policies within their area of work.
The post holder will be responsible for maintaining stationery stock and monitoring the maintenance of office machinery.
Anyone within this post will be required to demonstrate new duties to new starters.
The post holder will be responsible for organising and prioritising own workload and is required to act independently with guidance provided by the Lead and Deputy.
Word processing and data inputting at a VDU screen is a major job function.
The post holder during the course of their duties will be required to use all forms of office equipment, printers, photocopiers, filing systems etc.
About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country.
Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research.
We are the specialist centre for major trauma for the North Midlands and North Wales.All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent.
We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.
In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver.
Our employees are as important as our patients and the population that we serve.
Job description Job responsibilities The post holder is required to provide a comprehensive secretarial support to the Freedom To Speak Up Guardian and Deputy Freedom To Speak Up Guardian, this will involve liaising with other departments, organising electronic diaries, maintaining records, taking notes at meetings, operating a bring forward system and preparing papers for relevant meetings.
The post holder may on occasion liaise with external stakeholders to organise conferences and events.
Person Specification Essential Qualifications Essential Good General Education with passes in English and Maths (Grade c or equivalent) Knowledge of Microsoft office 365 package including Word and Excel Knowledge, Skills, Training and Experience Essential Transcribing Minutes Administration / clerical background Ability to manage a diary system Good communication skills Desirable Transcribing minutes