Our mission at Mercure Oxford Hawkwell House is to create memorable moments for our guests by connecting hearts from arrival to farewell.
A job a career or a calling whatever brings you here we have something for you!
As part of our team you can have: Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere.
Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality As Food and Beverage Team Leader your primary focus will be to ensure that all aspects of F & B and Meeting and Events are provided agreed standard in a timely manner.
In this role you will act as the greatest ambassador to our hotel playing a fundamental part in the Food and Beverage and Meeting and Events experience of our guests.
You will be well organised with the ability to work well under pressure showing excellent response and reactive skills to fluctuating levels of operational demands.
This role would be ideal for someone who enjoys being the focal point of guest interaction and truly enjoys delivering top class service to guests.
Qualifications : A little more information: You will have the opportunity to be part of a highenergy fun team that delivers excellent customer service each day to all our guests.
Mercure Oxford Hawkwell House is a picturesque boutique hotel that occupies three buildings two of which 19th century manor houses bursting with character.
The hotel is newly refurbished with a dcor based on Oxford style vintage fashion.
Set amongst 3 acres of private gardens and only 2 miles from Oxford city centre Mercure Oxford Hawkwell House Hotel is a beautiful country manor in the picturesque village of Iffley.
A total of 77 rooms all ensuite are divided between two buildings each with an entirely different character.
Understanding things from our guests perspective is key so while you are settling into your new role we will arrange a onenight stay for you to experience this first hand.
If you feel you are the right candidate for the role as our Food & Beverage Team Leader please click apply now!
We d love to hear from you!
Experience in a similar position is essential Customer service focused Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders Service oriented with an eye for details passion and innovative for Food & Beverage Good presentation and influencing skills Flexible and able to embrace and respond to change effectively Selfmotivated and energetic able to set priorities Commitment to professional values brand conscious Remote Work : No Employment Type : Fulltime