Floor Housekeeper Claridges We are seeking an exceptional Floor Housekeeper to join the Claridges team.
Set in the heart of Mayfair, Claridges is an art deco icon and a byword for understated elegance.
Since the 1850s, Claridges has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service.
There are many 5-star hotels in London but nowhere quite like Claridges.
The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as annexe to Buckingham Palace.
Claridges has a famous all-day dining and Afternoon Tea restaurant the Foyer & Reading Room, LEpicerie that offers a culinary theatre of the kitchen, and three bars: Claridges Bar, the intimate Fumoir and effortlessly elegant Painters Room.
As a Floor Housekeeper you will be responsible for: The seamless running of your assigned section of our unique rooms The supervision of your housekeeping team, including Room Attendants and House Porters, in order to provide memorable experiences for our guests.
Ensuring that the highest standards are maintained at all times.
The development and ongoing learning of Room Attendants and House Porters Ensuring that each of our unique rooms, finest linens and amenities are kept in exceptional condition.
Successful candidates for our Floor Housekeeper opportunity will: Have excellent communication skills and be able to lead and manage a large team.
Demonstrate genuine dedication to Claridges and show a commitment to consistent quality in our product and service.
Demonstrate an absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories.
Be motivated, creative and have worked in a similar role, within a five-star environment.
You will have a passion for quality products and service, be a team player who is an avid learner who wants to be challenged and developed.
Be able to work under pressure and be able to adapt to our guests ever changing needs.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day.
In return for your hard work and dedication we offer you: Financial Stability Excellent salary package.
Family Friendly company policies including enhanced Maternity and Paternity Pay.
Holiday allowance increase after 3 and 5 years of service.
Travel Season Ticket Loans.
Pension Scheme*.
Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments.
Free online GP video consultations.
Flu vaccination vouchers*.
Eye test vouchers and contributions towards glasses*.
24-hour colleague assistance helpline.
On and off-site Occupational Health Service.
Death in Service salary contribution.
Various wellbeing activities focused on mental and physical health.
A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
Recognition and Career Development Referral Scheme Introduce a Star where you can earn up to £1,500*.
Instant colleague recognition and award programme with generous prizes.
Employee of the month nominations with generous prizes.
Additional paid day off to celebrate your Birthday.
Internal transfer and promotion opportunities.
In-house training and development team with a strong focus on career progression and personal growth.
Long service awards.
Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars.
50% Food and Beverage discount* across the Maybourne.
Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Colleague Children Party, etc.)
Wedding and Baby gifts.
Retirement functions.
*Terms and conditions apply to all benefits.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
AMRT1_UKCT