Job DescriptionSupport care consultations, service reviews and completing client support plans.Conduct staff supervisions and client QA's.Create, update and audit client care plans and assist with digital care planning.Maintain accurate client and Care Professional records on Home Instead software and People Planner.Conduct client and Care Professional introductions.Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.Carry out client reviews and action these accordingly.Support and mentor Care Professionals.Provide support to the Client Experience team.Maintain regular contact with clients and Care Professionals.Any other duties as directed by your line manager.Participate in on-call duties as required.Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.Carry out any other duties deemed necessary for the successful operation of the business.
holiday.QualificationsExperience in the care sector delivering a wide range of personal care services.Experience of working with MAR sheets and medication in a supervisory role.Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.Have a full and clear UK driver's licence.Have reliable access to a fully insured car Have the right to live and work in the UKHave prior Care experience and completed a Care CertificateMinimum qualification level of NVQ Level 2 - equivalent or aboveAdditional InformationThe hours are 40 hours per week - Monday to Friday 09:00 am to 17:00 pm + one night per week on call and one weekend in 4 on call.Salary £24K pa + £200 per weekend on call covered We are looking for a kind and compassionate person like you to join our Home Instead family.Apply today or call us at 01753 903421, or e-mail us at to learn more.THIS ROLE REQUIRES THAT THE APPLICANT RESIDES IN THE UK AND HAS THE RIGHT TO WORK IN THE UK.
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