Enterprise Services Manager, Public Sector Professional Services - ASEANAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
As a Consulting Sales Leader / Enterprise Service Manager (ESM), you will manage the working relationship with key customers and develop/executive a long-term Professional Services strategy within the accounts. You will be a trusted advisor for our customers, responsible for all aspects of business development, relationship development, delivery oversight, and program management.
Key Job ResponsibilitiesLong term development of Cloud Strategy for Global/Public Sector customersEngage with customers to understand their business drivers and application portfolioIdentify and develop specific opportunities; and supporting business casesDeal shaping, including estimations, deal pricing, contract negotiations, and closingPlanning and implementation of a portfolio of projects, including budget and deliverable responsibilities; and mitigation of delivery risks and issuesOverseeing delivery of projects in account, ensuring high quality deliveryAct as single point of contact for Customer executives, developing trusted relationshipsEducate customers on AWS services and translate those into a clear business value propositionAbout the TeamDiverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Minimum RequirementsIT consulting/management experience, with demonstrated IT Cloud Transformation experience in customer-facing rolesExperience working with large multi-national or public sector organizations as the Consulting Services lead, Account and/or Relationship ManagerA proven track record of managing and delivering large-scale enterprise IT projectsA proven track record in managing Executive Customer relationships and key business stakeholdersExperience with contract and statement of work developmentPreferred QualificationsExperience in IT Cloud TransformationsEnterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications, and global infrastructure assetsEnterprise IT management frameworks (e.g. COBIT, ITIL) and Enterprise cybersecurity management frameworks (e.g. ISO27001, NIST CSF)Broad enterprise systems technology experience including IaaS/virtualization technologies, SAP, Oracle, and custom applicationsKnowledge of local Government policies relating to procurement, data management, and cybersecurity
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