Are you a hands-on HR professional with a passion for employee relations and operations?
We're seeking a driven Employee Relations Lead to join a dynamic team navigating an exciting global transformation.
This role is ideal for someone ready to thrive in a fast-paced, high-change environment and take the lead in shaping and improving HR processes.
What You'll Be Doing: Manage a team of 6 across HR Operations and ER, delegating tasks across multiple mailboxes and queries while maintaining efficiency and quality.
Drive improvements in ER case management, identify trends, suggest solutions, and implement a new ER case management system.
Support global HR transformation projects, including consultations, policy revisions, and optimizing HR operations for a UK Shared Service Centre.
Enhance people data reporting and analytics, enabling informed decision-making across the business.
Roll up your sleeves to support with redundancy calculations, TUPE processes, ad hoc letters, and ER matters.
Help build robust HR and ER processes while managing ambiguity in a rapidly changing environment.
What We're Looking For: Proven experience leading HR Ops or ER teams, ideally within a large, fast-paced organization or shared services environment.
Expertise in managing high-volume, ER cases and policy queries, with a focus on proactive improvement.
Strong organizational and delegation skills with the ability to oversee multiple workstreams and queries.
Exposure to change programs, TUPE, or collective consultations, with a hands-on and solutions-driven approach.
Tech-savvy with experience in improving processes and leveraging data for decision-making.
This is a fantastic opportunity to play a key role in a global transformation while developing your leadership and operational expertise.