Duty Manager

All staff within our company are offered the following benefits: Generously discounted stays in any of our hotels Comprehensive training programme designed to unlock your potential Food on shift 50% Discount on food for you and up to 3 guests in any of our restaurants Opportunity to win Staff of the Month Pay Bonus for Long Service £150 for referring a friend to work with us  The Role We are currently looking for a Reception Supervisor and Duty Manager .
You will be reporting directly to the Front of House Manager and have responsibility for the staff and department when on shift.
In addition to this you will also be nominated to undertake Duty Manager responsibilities as per your rota when required.
You will be the first point of contact for all guests, delegates and contractors when entering or contacting our hotel so excellent customer service skills and a professional aptitude is essential.
Your experience in a Front of House setting using property management systems will be indispensable alongside your calm approach when dealing with issues that arise without notice.
You will be flexible, reliable, enthusiastic with a passion for hospitality and be able to work in a team and also independently.
Our hotels and Conference Centres are busy establishments, therefore this is very much a hands on role.
If you are interested in this position please submit your CV online A copy of our privacy notice can be found on our website