I am currently recruiting a Domestic Abuse Service Team Manager for a leading charity based in the Cardiff City Centre area.
I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.
This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1.
It is also subject to an Enhanced DBS check.
Salary: £36,000 Hours: 35 Hours per week (Monday to Friday) Contract: Permanent Shifts: Flexible between 09:00 to 19:00 shifts Location: Cardiff City Centre Benefits of the Domestic Abuse Service Team Manager: Generous Annual Leave Package 33 Days including Bank Holidays Pension Life Assurance Employee Assistance Program - supports your health and well-being at home and work Flexi Working Paid Company Sick Pay & Emergency Dependent Leave Real Living Wage Employer Bike to work scheme, among other benefits.
As a Domestic Abuse Service Team Manager, you will be responsible for the following: Responsible for the day to day running of the Adult Support Team Ensure all referrals are processed and contacted within a timely manner Providing adequate cover to meet the needs of the service users and partners using the One Stop Shop facilities.
Liaising with the Multi Agencies such as MARAC, DACC MASH Hub Act as point of contact for all partner agencies.
Ensuring weekly cover at the SDVC court by a designated IPA To proactively manage and delegate workloads To be responsible for IPA's delivering regular 1:1 and telephone support.
To support the Therapeutic Services Manager by ensuring proactive referrals are made.
To develop a wide range of specialist surgeries to enhance the OSS profile.Responsible for oversight of a variety of projects across our services including the One stop shop, and community outreach team, along with the DRIVE project workers Manage a multi-faceted team of IPA's (Independent Personal Advisors) and IDVA's (Independent Domestic Violence Advocates) through promoting and supporting effective teamwork Responsible for the day-to-day operation of the team, providing advice and guidance, regular case management, supervision and staff inductions.
Work closely with the other team managers, services manager, and director to ensure quality of service.
Participate in the senior management team's strategic development by identifying and implementing ongoing continuous service improvement Facilitate staff development, including mentoring, delivering training, facilitating regular team meetings, observing practice etc.
Ensure adequate provision of services for all women, children, and young people who are accessing the service.
Adhere to the organisation's policies and procedures and comply with data protection legislation, safeguarding legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
Support service users and advocate internally and externally using a trauma-informed holistic approach Work effectively in partnership with statutory and non-statutory agencies Requirements: Hold a CAADA/SafeLives IDVA training certificate, relevant degree, demonstrable equivalent experience or a vocational qualification.
Have strong crisis management skills and the ability to deal with stressful and difficult situations.
Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse.
Leadership and Management skills.
Ability to negotiate and problem solve, manage and motivate staff, plan and prioritise workload.
Be available to participate in the on-call service Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client.
Vetro is an equal opportunities employer and decisions are made on merit alone.