Director of Talent Acquisition EMEA DUTIES AND RESPONSIBILITIES: Lead a management team of Talent Acquisitions leaders insupporting hiring needs of the EMEA contact centers Understand all critical business initiatives and goals for eachbusiness unit Serve as a trustworthy advisor in relationships with keyleaders across different levels within the company Deliver talent acquisition solutions that positively impact thesuccess of the business Manage and support specialists to ensure an exceptionalcandidate experience Monitor and provide progress reporting on each goal andproject Be the ultimate point of contact for escalated complex TalentAcquisition issues Participate in task forces focused on companywide humanresources and people initiatives Collaborate with corporate support teams such as learningand development and operations in order to drive businesssuccess REQUIREMENTS: Proven experience leading a large Talent Acquisition teamfocused on highvolume multilingual recruiting preferably ina BPO setting.
Experience managing recruiting efforts in key EMEA regionsincluding the UK Greece Poland Egypt South AfricaBulgaria and Rwanda Proficiency of various Talent Acquisition and human capitaldisciplines such as marketing talent assessmentcompensation and employee relations Familiarity with HR systems compensation strategies andstatistical methods Ability to positively influence leaders and team members withdiffering perspectives Skilled at building trusted relationships at Director levelmanagement and above Metricsoriented approach to track performance and driveimprovements Understanding of specific recruiting needs within the contactcenter industry Ability to manage multiple complex projects simultaneously Certification in process improvement (white belt or above) along with a Bachelor's/ Master's degree in related field willbe considered as an advantage WHAT YOU CAN EXPECT: Excellent remuneration package based on experience skillsand performance A dynamic and creative team with a positive and friendlyatmosphere Commitment to supporting career growth and careerdevelopment An inclusive culture that fosters community involvement Employee wellness and healthcare benefits Skills Marketing, Progress Reporting, Scala, Recruiting, Employee Relations, Excel, Hiring