Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.
Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Our 2023 global revenue was $80m, and we're set to more than double this in 2024 as we look to surpass $200m and positively impact the daily lives of more people than ever before. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.
Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity We are searching for a passionate and experienced Director of People Operations to join our growing team. In this role, you will be responsible for leading and overseeing all aspects of People operations, ensuring that our People function is efficient, scalable, and compliant. You will be a strategic partner to the People leadership team, providing expert advice and guidance on all People Operational matters. This role reports to the VP People and will also line manage a growing team of 4 People Ops specialists. Our People Ops function supports all brands and markets within the HeliosX group (UK, US, and Germany).
This is a full time, permanent role. The successful candidate will be expected on site two day per week at our HQ in Central London.
What you'll do Lead and develop a high-performing People operations teamDevelop and implement People Ops strategies and programmes that align with business objectives and support growthDrive process efficiency and continuous improvement in People Ops, ensuring scalable and efficient processesDevelop, implement, and maintain comprehensive policies and procedures that align with company values and legal obligations, ensuring compliance with all local statutory employment laws and regulationsOversee the administration of People systems and tools, ensuring accurate and seamless reportingAnalyse People data and metrics to identify trends and opportunities for improvementEnsure all employee relations processes and practices are in strict compliance with local statutory and legal requirements, including employment law and other labour regulationsProvide guidance and support to employees and managers on various employee relations matters, including disciplinary actions, performance issues, grievances, and conflictsEnsure thorough and impartial investigations into employee complaints, allegations of misconduct, or other HR-related issues.What you'll bring to HeliosX Extensive leadership experience within People Operations; proven experience defining the vision and strategy for a HR Ops function and overseeing teams to bring that vision to lifeProven track record of success in driving process efficiency and implementing People technology solutionsStrong understanding of employment law and complianceExcellent leadership, communication, and interpersonal skillsAbility to think strategically and high levels of experience partnering with business leaders across a range of areas/issuesBachelor's degree in Human Resources Management or a related fieldExperience working in a high growth business with a wealth of experience navigating People Ops issues associated with scaling a companyLife at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
Generous equity allocations with significant upside potential25 Days Holiday (+ all the usual Bank Holidays)Private health insurance, along with extra dental and eye care coverEnhanced parental leaveCycle-to-work SchemeElectric Car SchemeFree Dermatica and MedExpress products every month, as well as family discountsHome office allowanceAccess to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
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