You Lead the Way.
Weve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success.
Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day.
And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.International Insurance has the twin remit of driving cost-efficient provision of No Additional Charge (NAC) insurances to Cardmembers and supporting the growth of cross-sold Fee Insurance revenue across international markets.This newly created role will support the acceleration of Fee Insurance revenue growth through supporting the digitization of acquisition, driving better integration into Amex customer marketing ecosystems and maximizing marketing return through channel management and investment optimization.
The successful candidate will report directly to the Head of International Insurance and collaborate with other members of the central team, international market teams, enterprise partners and external third parties.How will you make an impact in this role?Principal AccountabilitiesDefine the strategy and collaborate with markets and Enterprise partners to integrate insurance sales and marketing into Amex digital placements and customer marketing treatments Define, understand and analyse channel performance data across markets to support investment optimization decisions and drive strategic decision-makingAssess and advise markets on how and where digital tactics can be combined with offline channels (sales / telemarketing) to deliver increased volume and maximise ROIOwn the ongoing development of our central digital sales platform to support market ambition and drive revenue growthOversee the ongoing development of cost-efficient external channel capabilities and integration into existing Card marketing channels while enhancing digital tracking and targeting capabilities Ensure central and market plans demonstrate principles of good governance and a strong control ethos in line with Enterprise requirementsManage a diverse team of 6 colleagues (hybrid and virtual).Minimum Qualifications:Proven success of driving commercial results in a digital acquisition or performance marketing functionDeep understanding of Amex internal marketing systems and processes including thorough knowledge of Enterprise digital assets Proven experience in digital channel management and delivering investment optimization strategiesProven ability to with markets and internal partners to co-create, size and prioritize initiatives within the planning frameworkDemonstrated strategic thought leadership, synthesizing complex issues into specific plans and actions with linkages to broader business impactsExperience working in a "central team" environment supporting multiple markets with diverse needs and objectives Proven ability to attract, lead and engage talent, and provide continuous development through feedback and coachingTrack record of building strong relationships and influencing external partners and successfully partnering with internal stakeholdersTop-tier analytical skills and demonstrated success in driving critical business decisions backed by data and insightStrong written and verbal communication skills, able to distil complex information into impactful messages to drive actionTenacity and curiosity, with an ability to deal with a diverse set of business issuesWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.