Deputy Manager/Nurse

Job summary Short Term Care Centre is a 24 bedded in-patient unit.
The post holder will support a multi-disciplinary team addressing the recovery needs of service users in order to prepare them for transition to a range of community settings.Provide clinical leadership and high standards of clinical care to maintain and develop the service within a local and regional context.Deputise and support the Unit Manager in aspects of service delivery, quality and performance.To ensure adequate, competent, staffing levels and provide leadership and role modelling for staff.To provide assurance in areas of performance in aspects of finance, workforce, safety and qualityTo manage and provide timely submissions and responses to weekly, monthly reporting as requested by Head or Deputy Head of ServiceImplement quality improvement initiatives in line with best practice frameworks and standards.To participate in relevant forums and meetings commensurate with role.All LW staff are expected to be able and willing to work across a 7 day service.
Main duties of the job Provide clinical leadership and high standards of clinical care to maintain and develop the service within a local and regional context.Deputise and support the Unit Manager is aspects of service delivery, quality and performance.Provide high standards of care to service usersTo provide clinical leadership, experience and act as a decision maker within the staff teamTo line manage a group of staff to include undertaking caseload managementTo ensure adequate staffing levels and undertake ongoing monitoring of safer staffing levels on shifts and at times of acuity and increased risk.To have an knowledge of areas of performance in aspects of finance, workforce, safety and quality and contribute to performance monitoring reviews and processesTo have knowledge of and contribute to elements of timely submissions and responses to weekly, monthly and quarterly data required in line with commissioning contracting requirements.Implement quality improvement initiatives in line with Commissioning, governance and best practice frameworks and standards.To liaise with regional Commissioners and Regional Case Managers and prioritise bed management co-ordination for secure pathway.To participate in relevant forums and meetings.Please note that LW may close the job advertisement earlier than the specified deadline if a high number of applications are submitted.This role may not be eligible for sponsorship under the Skilled Worker route.
About us Livewell Southwest is an independent, award-winning socialenterprise delivering integrated health and social care services acrossPlymouth, South Hams, and West Devon, with specialist services in parts ofDevon and Cornwall.
Our teams work in community hospitals, GP practices, sportscentres, and health hubs.As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, andcollaboration.
We focus on transforming services to ensure sustainability, whileempowering staff and those we serve.We involve the people we care for, along with their families and carers, inshaping the care they receive, striving to deliver the right care at the righttime and place.
Centering our work on individual needs helps people leadhealthy, independent lives.We prioritise employees' development, offering protected CPD time, trainingpathways, leadership programs, and funding for qualifications like the CareCertificate and Nurse Training Scholarships.
Our induction and preceptorshipprograms ensure a smooth transition into our organisation.Livewell Southwest values diversity and encourages applications from allsections of the community, including those with armed forces experience, lived experience of mentalhealth, neuro-diverse conditions and learning disabilities.
If you need assistance or reasonable adjustments during theapplication process, contact the Recruiting Manager listed in the job advert.
Job description Job responsibilities Key Tasks and Responsibilities of the PostProfessionalDeputising for the Manager in in a variety of meetings and forums and ability to contribute in a meaningful way or as part of personal developmentTo have an understanding of the organisation performance requirements and monthly data submissions and ability to contribute to task delegated by the Unit ManagerTo act as professional leader in response to clinical practice issues which are often complex and urgentContribute to Human Resources issues such as providing line management supervision to an agreed number of clinical staff.
This would incorporate managing sickness absence, staff appraisal and performance issues in line with the organisations policies and procedures.Represent the team positively and proactively at relevant meeting or forums, which relate to clinical practice, act as lead professional in specified areas agreed with Unit Manager.Ensure that there is effective delegation of responsibilities to other team members utilising and developing their skills and abilities.Contribute to creative creation of the roster for the team to ensure staffs covers across seven days and effective use of resources.
Awareness and responsive to staffing levels on an ongoing basis in the best interests of patient and staff safety using dynamic risk assessment techniques.To liaison between the unit and other services in the pathway and community teams in order to improve care pathway opportunities for service users.Requirement to engage in auditing as part of ongoing service development, able to contribute to the collection of data and clinical information for reporting purposes and commissioning requirements as delegated by the Unit Manager.To undertake SIRI, Complaints and HR investigations as per organisational requirementsSupport bed management for Short Term Care Centre.
To include undertaking access assessments using relevant access criteria in line with regional guidance as delegated by the Unit Manager.Deputise if required and implement actions generated and update Manager.To maintain extensive knowledge of the patient flow through the unit and expected date of discharge and escalated any barriers to discharge.Maintain communication with Case Managers and CommissionersEnsure whiteboards meetings or equivalent are held on a regular basis and participate when required.Participate in the peer review process on an annual basis and membership of the Quality Network.Professional / Clinical Leadership:Provide clinical expertise on service user care in a supportive/mentoring and empowering role to the nursing team.Facilitate the effective use and development of multi-disciplinary team meetings and the effective review of service user care using the CPA framework and My Shared Pathway.Undertake reviewing and audit of clinical record as part maintaining standards assessment or record keeping of the Care Programme Approach.Contribute to case conferences and reviews, supporting service users and carers to engage with services and contribute to their care.Give clear direction to junior staff around provision of care and standards of care.Awareness of the requirement to ensure that the unit meets the requirements as outlined by the CQC to deliver safe and effective care.Demonstrate the ability to manage and lead a teams development and improvements in their clinical practice.Monitor standards for clinical practice and patient care and ensure teams have the right skills to deliver a high quality service.To support and ensure the implementation of clinical supervision for staff within areas of responsibility.Provide clinical supervision and support to nursing and other professional colleagues.Develop opportunities to enhance service user involvement and carers.ClinicalDemonstrate accountability of involvement with user/carers in practice within their immediate practice setting.Work in line with the service specification and the Operational policy which underpins the practice of the serviceDemonstrate high levels of knowledge and skills with regard to the setting and seek opportunities for training and development.Frequently critique the nursing interventions of the team against latest evidence to assess where improvements could be made.Ability to keep accurate, timely and concise records in line with organisational policy using electronic system and in line with GDPR.Contribute and assist in the development of unit developments to inform practice within the team.Provide skilled clinical and managerial supervision to the multi-disciplinary team.Use specialist knowledge to deal effectively with newly encountered clinical situations.To be responsible and accountable for the safe storage and administration of medication in line with local policySound working knowledge of the policies and procedures relating to safeguarding procedures and the responsibilities and accountability of the registered practitioner with thisCommunication:Chair and facilitate meetings staff meetings/handovers to ensure that excellent communication systems are in place across the ward team.Attend and contribute to local and regional forums to engage in learning that relate to practice with a focus on safety and quality of careEnsure the Head of Service/Deputy Head/Matron and Commissioners are informed in a timely manner of any major issues on the units if deputising for the Unit Manager.Actively participate in a range meetings ensuring information is shared and cascaded.Act as a role model and support communication between team members.
Encourage and facilitate the opportunity for staff to give each other constructive timely feedback in the best interest of team communication to promote positive team work and mutual respect.Maintain up to date service user records on SystmOne in a timely and accurate manner in line with information governance standards.Update and complete an electronic diary.Education and Development:Ensure staff are competent to complete delegated duties.Ensure student placements are of a high quality and services provide a positive learning environment, supporting Unit managers and ensuring that there are sufficient trained numbers of practice supervisors and assessors.Provide support to staff that are practice supervisors and assessors and support the development of newly registered nurses with preceptorship programmes.Work in line with guidance of relevant policies and guidance and maintaining ongoing knowledge.Support competency development for all grades of nursing and support staff through line management and appraisal process.Demonstrate sound knowledge of clinical governance and risk management.Ensure that all new staff complete induction training and mandatory training as required.Organise in-house training where appropriate.Ensure clinical environment is suitable for students/trainees working within the service area and that they receive appropriate supervision.Represent the service by participating in presentations at forums both internal and external to the organisation as requested.Participate in regular supervision, clinical and line management, engage in reflective practice and be committed to continued development.
Responsibility for financial and/or physical resourcesSupport the manager in effectively delivering care to the patients within budgetary constraints.Attend the performance meetings and engage with budget reviews in the absence of the manager or as ongoing development opportunities.Be an authorised signatory for staff payments and minor budgetary purchases in the absence of the Team Manager.Responsible for care of own and all workplace equipment, in line with Health and Safety/infection control guidelinesIn conjunction with the Manager, ensure all action plans are put in place following infection control or estates assessments.Where appropriate handles or processes cash or patient valuables in line with local policies.To immediately report any faulty equipment.Have a role as Fire Marshall in ensuring the safety of the building and to ensure there are sufficient team members with this training to have a fire marshall available.Report accidents, incidents and near misses, implementing corrective action where necessary and completing Managers report in a timely way.
Clinical Effectiveness:Ensure the Unit undertake their relevant patient satisfaction surveys at agreed intervals also taking into account the views of patients and carers in liaison with the Patients Advocacy Services, Complaints and Litigation department and Service User Experience Manager.Ensure that any complaints and significant events are investigated in full (using RCA), preparing detailed reports with action plans in liaison with Head of Service or Deputy Head of Service.
Implement action plan and review trends.To undertake change processes in the best interest of patient safety, service development improvements using QI methodology or other effective tools.To contribute to the development, implementation and evaluation of a range of audits within the service area, health and safety, infection control, specific clinical audits, NICE and NPSA.Ensure processes are in place to promote co-production for users and carer and service re-design initiatives.Professional and personal development:Participate in regular supervision, clinical and line management, engage in reflective practice as per policy and professional requirements and be committed to continued development.Participate in annual appraisal and performance development needs (PDN).
Person Specification Qualifications Essential Relevant Professional Qualification (RMN, Social Worker or Occupational Therapist etc.)
Evidence of Continuing Professional Development (CPD) portfolio and Revalidation with professional body Current live registration with a recognised professional body such as NMC/HCPC Confidentiality.
Knowledge base of recovery approach Risk assessment and management processes Safeguarding and MCA processes and frameworks Mental Health Act Knowledge of recent national developments in mental health Desirable To hold a managerial/leadership qualification To hold a coaching qualification Hold a post graduate qualification relevant to role Knowledge of NICE guidelines and the ability to apply evidence-based practice.
Physical Health/Health promotion initiatives Familiarisation in working with electronic patient record systems Interest and awareness of national and local services developments.
Knowledge of substance misuse and the impact of this on mental and physical health Experience Essential Relevant experience of working at a senior level Experience of supervising and managing staff Experience of providing clinical and or managerial supervision Multi-disciplinary working.
Relevant transferable healthcare experience of working with adults Ability to work as an autonomous practitioner within a team including: Assessment skills.
Communication and liaison skills.
Leadership skills/ Supervisory skills.
Team working skills.
Self-management ability.
Prioritising workload/resources Administration skills.
Interpersonal skills.
Computer skills.
Risk assessment management.
Crisis management.
Lone working.
De-escalation skills Audit Supervision of Junior Staff with experience of delivering effective Line Management, Appraisals and development of Personal Development Plans Desirable Awareness of HR processes and their application Networking with other agencies.
Knowledge of least restrictive principles in in-patient services