Job Description Vacancy: Deputy Manager Location: The Dairy, 5 Waterfall Road, Gleno, Larne, BT40 3LE Job Type: Full-Time Rate: Competitive hourly rate (depending on experience) We are looking to add an experienced and customer-focussed Deputy Manager to our team.
The ideal candidate will have a background in hospitality, a passion for high-quality local produce and a hands-on leadership style.
As a supervisor you will play a key role in delivering an exceptional customer experience supervising a small, committed team, and ensuring that the highest standards are met across the restaurant, butchers and farm shop.
If you're excited about this opportunity, we'd love to hear from you!
Please submit your CV by clicking the "apply now" button before the closing date of 25th November 2024.
Dairyside Stores Ltd is an equal opportunities employer.
Dairyside Stores Ltd reserves the right to Enhance the criteria in the event of an unprecedented response.
We will consider any reasonable adjustments during the recruitment process.
About The Role Key Responsibilities: · Customer Service: Provide exceptional customer service and resolve any customer grievances · Staff supervision: Lead, train and support restaurant and butchery staff, managing daily operations, schedules, and breaks to maintain efficient service · Inventory and Ordering: Assist with ordering supplies, monitoring inventory levels, and reducing waste · Quality Control: Oversee food and beverage preparation, presentation, and quality to ensure customer satisfaction · Health and Safety: Enforcing all health, safety and food hygiene practices, ensuring standards are consistently met · Financial Oversight: Handle cash and card transactions, monitor daily sales and assist with end-of-day reporting · Security: Opening/closing the premises, ensuring all security measures are in place.
· Customer Feedback: Address customer inquiries and resolve any issues promptly and professionally · Event Support: Assist with planning and execution of special events and seasonal promotions within the restaurant, farm shop and butchery as needed · Recruitment: Supporting the Operations Manager with training and induction of new staff Why work for us? · Great prospects to enhance your career at a reputable and award-winning business · Be part of a supportive and friendly working environment · Predominantly daytime hours allowing for a great work/life balance.
· Up to 28 days paid annual leave each year.
· Enrolment in company pension scheme.
· Competitive hourly rate (depending on experience) Skills Needed Hospitality, People, Managerial / Operational Desired Criteria Required Criteria Minimum of 2 years previous experience working within hospitality in a supervisory or management capacity Proven ability to lead and motivate a team, with excellent organisational and time management skills Strong customer service skills and a commitment to delivery an exceptional visitor experience Have a flexible approach to working shifts and must be available to work weekdays, weekends, holidays and occasional evenings as required Able to adapt to work various roles within the restaurant, farm shop and butchery when required Closing Date Monday 25th November, 2024