Job summary EEAST is seeking an administrator to provide support to the Deputy Director of People Services.
The post holder will be responsible for providing administrative/secretarial support in a number of way, working alongside the PA to the Deputy Director.This role offers agile working allowing post holders to work from home with occasional travel across the Trust region and an office base available at Melbourn (Trust Headquarters in Cambridgeshire).
Main duties of the job To work collaboratively across the Business Excellence Team to ensure timely acknowledgement and assistance with all enquiries relating to the work of this DepartmentTo support in monitoring the Deputy Director of People Services email inbox/database systems ensuring emails are actioned in a timely manner.Undertake secretarial and administrative duties, preparing documents with a high degree of accuracy, including confidential letters and reports.Communicate effectively with senior managers, managers, staff and colleagues, both internal and external.
Communicate in a confidential manner, when appropriate, with a high degree of understanding in relation to own role.Act as secretary at formal meetings across the Trust to take notes/minutes, prepare and distribute agendas, notes/minutes and any other relevant papersManage railway/hotel bookings for the Team, as and when required.May be the first point of contact for staff wishing to raise sensitive, personal and welfare issues which may require tact and sensitivity About us You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision.
We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests.
We therefore welcome flexible working requests.
Job description Job responsibilities For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification.
This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Person Specification Qualifications Essential NVQ Level 3 or equivalent employment experience.
Skills and Knowledge Essential Competent user of Microsoft 365 (Word, Email and Calendar Applications, Microsoft Excel) and the ability to create effective documents.
Able to liaise effectively with staff and managers at all levels in the Organisation, and with managers from the wider NHS and external organisations.
Effective and accurate minute taking/audio typing.
Experience Essential Set up and maintain effective administrative systems.
Manage multiple tasks and prioritise workload to match management objectives.
Prior experience in a similar administrative post.
Personal Qualities, Abilities, and Attributes Essential Excellent communication and interpersonal skills.
Ability to work independently and to use own initiative when appropriate.
Effective at working to deadlines.
Organised with the ability to confidently manage competing priorities.
Professional and compassionate manner.