Customer Support Coordinator Service (M/F/D)

Hybrid working (3 days per week in the office)
Permanent
ASAP start
Near Epsom, Surrey (due to location own transport is beneficial)
Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays) TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner.
This role will be employed by TLP (secondment to Toyota (GB) PLC) Our client, a global automotive company, has an exciting opportunity for someone who is passionate about delivering brilliant customer service, and who would like to work somewhere that offers genuine career progression and advancement opportunities, where people are acknowledged and rewarded for their achievements and hard work.
Respond to customer enquiries through multiple channels – these include inbound/outbound telephone communication, email, social media and web chat services.
Produce a fantastic quality of customer communication, adopting the right brand tone whilst using your skills to adapt to each customer as an individual
Be focused on personal productivity and contribute towards the departmental Service Level Agreements by meeting/exceeding all individual and team targets
This will allow you to be able to provide an excellent service to Toyota's customers where the expectation is high.

Excellent written and customer service skills is essential