Job Title: Customer Service Representative
Location: Surrey, UK
About Us: Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for Customer Service Representatives to join a leading financial services organisation dedicated to helping clients achieve their financial goals.
The successful candidates will join a company that prides itself on delivering exceptional customer experiences and fostering a supportive and dynamic workplace.
About the Role: As a Customer Service Representative , you will play a vital role in providing world-class service to our clients.
You'll assist customers with inquiries, offer guidance on financial products and services, and ensure their needs are met with care and expertise.
Key Responsibilities: Respond to customer inquiries via phone, email, or chat with professionalism and accuracy.
Educate customers on financial products and services to help them make informed decisions.
Troubleshoot account issues and provide timely resolutions.
Collaborate with internal teams to enhance the customer experience.
Maintain detailed and accurate records of customer interactions.
What You'll Need: A passion for delivering exceptional customer service.
Strong communication and problem-solving skills.
Ability to thrive in a fast-paced, team-oriented environment.
Willingness to learn and adapt to new technologies and processes.
Prior experience in customer service or the financial industry is a plus but not required.
What We Offer: Comprehensive training to set you up for success.
A supportive and inclusive workplace culture.
Opportunities for professional development and growth.
Competitive salary and benefits package.
How to Apply: Ready to start your journey with us?
Submit your application today, and let's work together to create a brighter financial future for our customers!