Customer Service Executive

Retain and manage existing customer relationships.• Receive customer orders/artwork/information.• Provide accurate information for estimating, production, reprographics, and technical departments.• Create Job bags for production following strict process controls.• Distribute accurate information internally and externally to fulfil customer requirements.• Customer liaison regarding price, lead-time, and delivery.• Stock management.• Critical delivery date management.• Raise purchase orders for raw material and outwork services.Account Executive / Sales Order Processor - Print Job RequirementsPrevious experience in Customer Service and a passion for delivering excellent levels of care as this is very important for our brand and our customers.• Previous experience in a print environment • A confident communicator and able to handle complex situations.• Strong organisational skills coupled with the ability to prioritise workload and plan effectively.• Ability to work well in a fast-paced environment.• Prepared to take ownership of projects from start to finish.• Self-motivated and enthusiastic focused approach to work.• Good IT and Microsoft office skills.• Strong attention to detail.
• Ideally experience of New Project Development and Project Management.
Account Executive / Sales Order Processor - Print Salary & BenefitsSalary is £28-30K09:00-17:00 Monday-Friday Workplace Pension26 days holiday plus bank holidays