Customer Service Executive

Retain and manage existing customer relationships.
- Receive customer orders/artwork/information.
- Provide accurate information for estimating, production, reprographics, and technical departments.
- Create Job bags for production following strict process controls.
- Distribute accurate information internally and externally to fulfil customer requirements.
- Customer liaison regarding price, lead-time, and delivery.
- Stock management.
- Critical delivery date management.
- Raise purchase orders for raw material and outwork services.Account Executive / Sales Order Processor - Print Job RequirementsPrevious experience in Customer Service and a passion for delivering excellent levels of care as this is very important for our brand and our customers.
- Previous experience in a print environment - A confident communicator and able to handle complex situations.
- Strong organisational skills coupled with the ability to prioritise workload and plan effectively.
- Ability to work well in a fast-paced environment.
- Prepared to take ownership of projects from start to finish.
- Self-motivated and enthusiastic focused approach to work.
- Good IT and Microsoft office skills.
- Strong attention to detail.
- Ideally experience of New Project Development and Project Management.
Account Executive / Sales Order Processor - Print Salary & BenefitsSalary is £28-30K09:00-17:00 Monday-Friday Workplace Pension26 days holiday plus bank holidays