Job Title: Customer Sales and Support ExecutiveLocation: DartfordSalary: £22,000 – £29,000 per annum pro-rata, DOEJob type: Permanent, Full-timeOffice Based Role.
Monday to Friday.
Full time hours 8.45am – 4.45pm.Stanbridge is a UK-based sluice room expert, specialising in sluice room equipment and design, helping hospitals, nursing homes and care homes to protect patients, residents and staff.We manufacture our range of mechanical bedpan washers/disinfectors, basins, sluices and work surfaces in the UK, and provide a complete range of products to help you keep vulnerable people safe from the threat of infection, and maintain compliance in the sluice room.With over 65 years' experience, we have pioneered the design of modern washer/disinfector machines.
We understand the importance of choosing the right waste disposal facilities for your specific needs, and provide expert advice to help you plan, install and maintain fully compliant sluice rooms or dirty utility rooms.Role OverviewWe are seeking a motivated and detail-oriented Sales Assistant to join our dynamic Office team.
The ideal candidate will assist in day-to-day successful operation of our office, scheduling our field engineers, handling customer queries and bookings and supporting the Sales executive to increase leads.
This role requires strong communication skills, a passion for organisation and administration, and the ability to adapt as required.About the Role: We're seeking an enthusiastic and customer-focused individual to join our team at Questor Park, Dartford.
As a Customer Service/Sales Office Assistant, you'll play a vital role in providing exceptional service to our clients.
Your responsibilities will include:Customer Service: Handling incoming calls and emails promptly and professionallyProviding accurate information and resolving customer queriesScheduling service and repair appointmentsFollowing up with customers to ensure satisfaction Sales Support: Processing quotations, orders, and invoicesAssisting with sales administration tasks, such as data entry and report generationGeneral Administration and day to day ad hoc tasks to support the overall office needsBuilding and maintaining strong relationships with clientsActively promoting our products and services via phone including making outgoing sales calls Essential Requirements: Experience in a customer service or administrative role (Essential)Excellent verbal and written communication skillsStrong organisational and time management skillsProficiency in Microsoft Office Suite (Word, Excel, Outlook)Ability to multitask and prioritise tasksA positive and proactive attitude Desirable: Knowledge of marketing and social mediaExperience with CRM systemsPrevious supervisory experience an advantage as the role has the potential to develop to team leader.
What we Offer: Competitive salaryOpportunities for professional developmentA supportive and friendly work environmentTo apply, please submit your CV and a cover letter, stating your salary expectations.We are an equal opportunities employer.
Benefits Workplace pension28 Days HolidayDress Down FridaysEarly finish on a Friday (3.45pm)