Courier Customer Service Clerk

Details of the offer

Job Description Our client is an Independent Worldwide Logistics Company, offering a global freight, worldwide express, courier, warehousing and storage services.
Run by a dedicated freight and logistics team with an unrivalled knowledge of shipping in the Courier and Logistics Sector.
We are now recruiting for a Customer Service Clerk working in the courier side of my client's business based in the Camberley area Duties and Responsibilities * Taking customer courier bookings * Handling enquiries from customers or clients and responding with follow up queries if required.
* Dealing with email requests from clients * Assisting clients with tracking of their freight * All aspects of customer service * Ensuring the systems are up to date with proof of deliveries within the International, Overnight and Sameday divisions.
* Chasing agents for proof of deliveries if missing * General administration Experience required * The successful candidate will have worked in the courier/parcels environment * Possess excellent customer and problem-solving skills.
* Excellent IT and customer service skills Package and Benefits * Circa £30k * Pension * 20 days annual leave to start * 5 days sick * Christmas bonus


Nominal Salary: To be agreed

Source: Talent_Ppc

Job Function:

Requirements

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