Job Title: Scheduling Coordinator Location: South Birmingham Salary: Up to £27,000 per annum Position Type: Full-time, Permanent (Monday to Friday, 8:30 AM - 5:00 PM) About Us: Our client are a family-run business based in South Birmingham, dedicated to providing exceptional service in our industry.
They pride themselves on their commitment to quality, customer satisfaction, and a positive working environment.
Job Summary: We are seeking a proactive and organised Scheduling Coordinator to join their team.
The ideal candidate will play a key role in managing day-to-day operations, including booking jobs, raising job cards, handling sales orders and invoices, and dealing with customer enquiries and quotes.
Key Responsibilities: Job Coordination: Book jobs, raise job cards, sales orders, and invoices efficiently.
Handle customer enquiries, quotes, and follow-up communications.
Warranty Claims Oversee Warranty issues Update Warranty policies and procedures in collaboration with our consultant.
Office Management: Organise and manage the operations of the main reception and offices.
Implement and maintain overall maintenance standards.
Equipment Maintenance: Coordinate the servicing and maintenance of workshop equipment, Manage office operations and maintain a supportive work environment.
Reporting: Compile monthly reports for the director, including turnover, average costings, chargeable hours, and basic profit analysis.
Qualifications and Skills: Previous experience in an administrative role, preferably in a workshop or similar environment.
Strong organisational skills and attention to detail.
Excellent communication skills, both written and verbal.
Familiarity with HSE regulations and compliance is an advantage.
Proficient in using office software and management systems.
Ability to work independently and as part of a team.
What We Offer: A friendly and supportive work environment in a family-run business.
Competitive salary and benefits, including 20 days of holiday plus bank holidays.
Opportunities for professional development and growth within the company.
How to Apply: If you are a motivated and detail-oriented individual looking to contribute to a dynamic team, we would love to hear from you!
Please send your CV and a cover letter to ****** .with the subject line "Workshop Administrator Application."
We operate from several prime locations in the area and are likely to have an office right near you.
Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Customer Service, Finance, Sales, Marketing, Supply Chain, HR and many more.
We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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