Complaints And Correspondence Assistant

We are working closely alongside a Local Authority in Cardiff  to assist with the appointment of a Complaints and Correspondence Assistant, on a 3-month contract , likely to be extended at clients discretion.
Please apply with your CV for immediate consideration.
Rate of Pay: £12.38 - £15.48 per hour Responsibilities: As a Complaints & Correspondence Assistant, you will be responsible for assisting the team with administrative tasks.
To assist with telephone complaint calls, taking accurate details of the concerns raised by our service users and assisting with administrative tasks such as monitoring and registering complaints under the Councils statutory Social Services Complaints process.
Please note: You should be available to work immediately or at a short notice.
You should have right to work in U.K This role requires an enhanced DBS Disclaimer : Brackenberry Ltd is acting as an Employment Business in relation to this vacancy.
We are committed to equality in the workplace and is an equal opportunity employer.
Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important : We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1312691