Job summary We are looking for an experienced Workflow Administrator.
The role of the Workflow Administrator is to process clinical correspondence safely, ensuring that it is accurately coded.
You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols.
The post holder will be processing practice correspondence (paper, electronic and e mail) and attaching it to the patient record.
The post holder will be required to accurately code diagnoses, procedures and investigations, identifying and carrying out actions, contacting patients to make appointments or completing referrals.
Main duties of the job 1.Process clinical correspondence (paper, electronic and email) attaching it to the patient record,2.Accurately Read/SNOMED code diagnoses, procedures and investigations, other specific actions as per the practice protocols appropriate issues to GPs and other members of the practice clinical team and non-clinical teams4.Identify the complex or higher risk areas that require input or knowledge from the clinical team (this includes safeguarding issues) to the agreed practice protocols6.Receive feedback on work including the Workflow audit from the Practices GP Workflow Team Leader7.Develop a close working relationship with the GP Workflow Lead to identify other potential improvements other duties deemed commensurate with the level of the post About us We are a 3,000 patient family friendly practice.
We have 2 female GP partners, ANP, HCA and a lovely reception and admin team.
We are based in shard end.We are active in our local, supportive, Primary Care Network and have excellent relationships with external stakeholders.We have a strong culture of patient safety, high quality and empathy.
Our Mission Statement reflects our values as a Practice with patients being at the heart of all of our activities.
Job description Job responsibilities Job Description: Workflow AdministratorResponsible to: Practice ManagerReports to: Practice ManagerHours of Work:As per contractSalary:As per contractJob Summary:The role of the Workflow Administrator is to process clinical correspondence safely, ensuring that it is accurately coded.
You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols.
The post holder will be processing practice correspondence (paper, electronic and e mail) and attaching it to the patient record.
The post holder will be required to accurately code diagnoses, procedures and investigations, identifying and carrying out actions, contacting patients to make appointments or completing referrals.Roles and Responsibilities:1.Process clinical correspondence (paper, electronic and email) attaching it to the patient record,2.Accurately Read/SNOMED code diagnoses, procedures and investigations, other specific actions as per the practice protocols appropriate issues to GPs and other members of the practice clinical team and non-clinical teams4.Identify the complex or higher risk areas that require input or knowledge from the clinical team (this includes safeguarding issues) to the agreed practice protocols6.Receive feedback on work including the Workflow audit from the Practices GP Workflow Team Leader7.Develop a close working relationship with the GP Workflow Lead to identify other potential improvements other duties deemed commensurate with the level of the post Person Specification Qualifications Essential Essential Experience in Workflow Administrator duties.