Band 3 Quality & Audit Officer is required for a large public sector organisation based through the Belfast Trust Location: Royal Victoria Hospital Pay Per Hour: £11.67 Part Time hours: 37.5 hrs JOB SUMMARY/MAIN PURPOSE: As part of an independent audit team and working across BHSCT the post holder will carry out audits and generate information which measure quality performance against agreed standards and targets.
Services being audited will include Cleaning, Catering, Linen, Waste and outsourced contracts.
The postholder may not directly supervise these services but must take responsibility to ensure standards are maintained in conjunction with the relevant Support Services Management Team.
MAIN DUTIES / RESPONSIBILITIES To portray and promote a positive image of Patient & Client Support Services (PCSS) and through their actions motivate PCSS staff.
Carry out quality auditing in line with the required frequency set out in the audit schedule.
To audit to agreed standards using proformas and IT systems, notifying the appropriate manager of any performance deficiencies.
Maintain accurate records relating to audits carried out, inputting data on IT systems as required.
Take appropriate and timely action to ensure legislative/Trust policies and procedures are adhered to, thus maintaining health and safety.
To meet individual and organisational aims and objectives as set out in the annual personal contribution plan.
Liaise with Support Services users as required to ensure optimum quality throughout PCSS.
To participate in working groups within the Trust as required.
To provide progress reports to the Line manager on quality issues within Support Services To assist the Business Support Officer/Manager and PPG Managers in the identification, development and delivery of the Training & Quality Performance Plan ESSENTIAL CRITERIA Minimum of 4 GCSEs, including English, at Grade C or above or equivalent* AND 1 years' experience working in an Environmental Cleaning/Support Services environment OR Two years' experience Supervising Staff in an Environmental Cleaning /Support Services environment DESIRABLE CRITERIA MOS/ECDL computer qualification or equivalent If you are interested and available for this position, please upload your CV to the link or contact Kelly Cunningham at Kelly.cunn To be shortlisted for this role all applicants MUST meet the essential criteria.
Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles.
As there are so many applications, unsuccessful candidates may not be contacted.
Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.
It will be a cost of between £16 - £32 depending on clearance level.
Skills: Audit IT Systems Support Services