Job summary **This position is open to staff working at the Trust in the 'ECT Family' this includes currentEast Cheshire NHS Trust employees,both NHSP and ECT bank staff, ISS staff and volunteers at the Trust.
Unfortunately, we cannot accept applications from applicants not listed within these groups.
** **If you would like to apply for this position please complete the attached Short Application Form and email this to the Recruitment Team at: clearly marking for which vacancy you are applying for in the Subject Header of the email.
Please note applications received after the closing date and time will not be accepted**.
The adult Audiology team need a friendly, compassionate Receptionist to meet and Greet patients as required , answer phone calls and help with other reception/ administrative tasks as required,providing the highest possible service and care for the hearing impaired across East Cheshire.
We have recently been UKAS accredited and this is the gold standard for Physiological care within the UK, of which we are very proud.
You will be trained as required and we have monthly team meetings of which you will be involved.
Your input into the service and your opinions will be very valued.
You will be required to undertake annual mandatory training as required by the Trust and any additional training you may require will be forthcoming.
Hours per week: Main duties of the job Meet and greet patients, answer the telephone , help with patient queries, check stock as it arrives and book onto the electronic stock control module, advise the booking team as required when ear moulds are received so that appointments can be made, give out batteries and slim tubes for hearing aids and liaise with clinical , booking and Hub staff as required.We are looking for an empathic person who can adapt their approach to dealing with the hearing impaired over the telephone and in person.
Computer literacy is a must have as is a professional and helpful telephone manner and the willingness to help the patient and liaise with other staff members.
About us It is all about the people at East Cheshire NHS Trust.
We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work.
You will be supported, developed and empowered throughout your career with us.
Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings.
Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated.
We will be checking the vaccination status of all new starters as part of ongoing monitoring.
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