Associate Director Of Donor Experience

Details of the offer

Since our founding, we have always done things differently. Our diverse and global community of world-class academics, staff, students and alumni have the freedom and courage to challenge, question and think differently. We continuously break boundaries and develop solutions to real world problems.
In 2020, we closed one of the most successful fundraising campaigns in the UK's higher education sector, which raised £624M and galvanised our community. We have undertaken a strategic review of our programmes and have started to design a roadmap for what's next.
Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.
About the roleAs the Associate Director of Donor Experience, you will design and deliver a gold-standard donor experience which focuses on donors/supporters recognition, retention and uplift, and which is fit for donors who have given at transformational levels. Your and your team's work will not only be integral to the growth of a culture of philanthropy at UCL, but it will also be responsible for the launch events for our biggest ever fundraising and engagement campaign in 2026.
We prioritise work-life balance and offer agile working and flexibility around working hours. Therefore, we are happy to consider applications to work on a part-time, flexible and job share basis wherever possible (minimum 0.8 FTE – equivalent of 4 days per week, stated salary to be pro-rata). This role is eligible for hybrid working.
Please use the attach cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.
Salary range of £66,711 - £72,370 pa (with room for progression up to £82,989) and excellent benefits. About youAs a creative, confident and approachable leader, you will bring together and inspire a team of practitioners to deliver a best-in-class donor experience programme. Key to your success in this role will be your track record of developing innovative stewardship initiatives for transformational donors and ability to deepen their engagement. You will need to be both strategic and tactical, highly self-driven and able to navigate large and complex environments, where you will work with and galvanise a variety of stakeholders to support and deliver your initiatives. Sophisticated influencing skills and cultural competency will therefore be among your superpowers.
In return, you will join the team at an incredibly exciting time as we plan for UCL's biggest ever fundraising and engagement campaign, launching in UCL's bicentenary year, 2026. We are a team of passionate individuals who work together to achieve remarkable things with a global impact.
We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.
Closing date for applications is midnight on SUNDAY, 10 NOVEMBER 2024. What we offerOur people really are our greatest asset and we invest in them so that they can fulfil their potential.
Working with some of the greatest intellects in the world, UCL offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.
As well as the exciting opportunities this role presents we also offer some great benefits:
41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)Additional 5 days' annual leave purchase schemeDefined benefit career average revalued earnings pension scheme (CARE)Cycle to work scheme and season ticket loanImmigration loanRelocation scheme for certain postsOn-Site nurseryOn-site gymEnhanced maternity, paternity and adoption payEmployee assistance programme: Staff Support ServiceDiscounted medical insuranceOur commitment to Equality, Diversity and InclusionAs London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

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Nominal Salary: To be agreed

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