Customer Services Advisor

Our client is looking for an experienced Customer Services Advisor.Key Duties/Areas of Responsibility•Deal with customer enquiries at reception and over the telephone.•Receipt and distribute incoming post, process correspondence, and send mail out.•Gather information to report back to others.•Set up and produce non-standard letters/templates/spreadsheets/documentation, update and maintain databases, and produce management information.•Provide help and assistance to staff in the use of IT packages/systems.•Carry out filing, maintain staff records, prepare documents for scanning, photocopying, faxing, arrange meetings, diary appointments, handle post, and take minutes.•Provide full support for arranging events, including producing materials, booking venues, booking catering, and sending out invitations.•Ensure the section complies with administrative procedures relating to Council Policies, Standing Orders, Financial Regulations by providing advice and/or administrative support.•Handle and reconcile cash in accordance with agreed procedures.•Supervise and allocate work to more junior staff.PLEASE ONLY apply if you have the necessary skills, experience and expertise.
The first part of our recruitment process is to send your CV.
Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities.
Colbern Limited along with our clients are an equal opportunities employer.