Assistant Service Manager

Job DescriptionAssistant Service Manager required by my Main Dealer Motor Garage based in the Canterbury area of Kent.Job Role – Assistant Service ManagerJob Location – Canterbury, KentSalary – 28k basic / 36k OTEYou previous experience will have been in a similar role, or perhaps a Service Manager, Workshop Controller or Senior Service Advisor.Assistant Service Manager Role: You will need to lead by example on a daily basisHave an enthusiastic and passionate personality to drive and motivate your team.You will be expected to help resolve staff and customer concerns as they arise and take responsibility for hitting business objectives.To oversee all aspects of the Service Department operations in the absence of the service managerTo challenge and drive the performance of the front-of-house staffManaging, coaching and motivating employees to ensure a high quality of staff.Assist with Monitoring performance against agreed targets.Ensuring correct completion of Vehicle Health Checks, up sell conversions and follow up of unsold, deferred work process.
About You: Preferably a minimum of 3-years experience as a Senior Service Advisor / Workshop Controller who is highly successful in their current position or already in a similar roleYou will need to be a 'leader' of people and an ambassador for the brand and dealer groupCan demonstrate a stable career pathBe capable of balancing the hands-on approach of helping your team, along with running the department when the Service Manager is unavailable.
This is a superb position with an industry leading dealer group.