Brief Description What will you be doing?Manage and direct the Technical Support Team to provide production, performance, assurance, technical, analytical, and data quality support to the Maintenance Engineering team.Please note there is a requirement for unsociable hours working (5% allowance payment) and On Call 1in 4 (6% allowance payment)About the role (External)Every day will be different, but you can expect to be involved in the following activities:1.Manage and direct the Technical Support team to achieve business and functional objectives and meet key performance measures.2.Manage development of individuals and the engagement of the team.
3.Manage the arrangements for staff safety and competence.4.Monitor asset performance, reliability, productivity, and efficiency.5.Provide technical guidance and support.6.Undertake survey and design work.7.Manage the assurance and non compliance process within the delivery unit.8.Undertake technical inspections and investigations.9.Provide local requirements to arrange track monitoring trains and receive outputs.10.Maintain the accuracy of systems, databases and records.11.Review and approve method statements and/or plans for design and/or work activities as required.12.Undertake an agreed programme of staff surveillance, work quality and asset condition checks.In order to be successful in this role, we would like you to have/to be:·Knowledge of maintenance delivery processes and techniques·Knowledge of safety and compliance management processes·Knowledge of operational railway environment·Detailed knowledge of relevant standards and procedures·Design knowledge and experience·Failure/incident management and rectification techniques·Knowledge of other functional disciplines·Good interpersonal, influencing, communication and organisation skills·HNC/HND (level 3 will be considered) or equivalent qualification