Applied Service Engineer

Details of the offer

About us: We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity.
"Changes for the Better" represents the Mitsubishi Electric Group's attitude to "always strive to achieve something better", as we continue to change and grow.
Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow".

Role summary: The Applied Engineer delivers services directly to the customer, working on a variety of equipment located at sites across a specific region.
As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem-solving skills are essential.
Applied Engineers report to the Regional Service Manager and will work closely with Service Supervisors, Service Coordinators & the Quality/Warranty Manager to ensure that an efficient and profitable service is delivered.
Applied Engineers will carry out a variety of activities on customer sites including planned preventative maintenance (PPM), quoted works, commissioning and emergency callouts, these activities will not be restricted to Mitsubishi Electric or Climaveneta branded equipment meaning that a thorough understanding of all major brands/types of chiller, heatpumps and air conditioning equipment technology will be required.

The Applied Engineer will be mainly required to visit multiple sites in their service office region of the UK and occasionally further afield.
Some overnight stays will be required, if daily travel is deemed excessive.
Being available for emergency callouts and being on a standby callout rota will be necessary.

Skills/Experience: Minimum C&G Level.2 Cert in Small Commercial Refrigeration and Air Con Systems.
C&G Award in F-Gas & ODS Regulations: Category 1 (C&G2079-11).
IOSH, or equivalent safety qualification.
Industry time served qualification.
Competent in water chiller, heatpump and AC maintenance, remedial work and commissioning.
Fault finding and diagnostic skills.
Good communication skills (written and verbal).
Good client engineering interface experience specifically around AC and Water Chiller / Heatpump service, maintenance and commissioning.
IT literate with product engineering software and Microsoft packages – Outlook, excel, word.
Competent as working alone or as part of a team.
Ability to work under pressure and use own initiative.
Personal attributes: self-motivated, driven, numerate, organised, punctual, assertive, professional, personable, and resourceful.
In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year Flexible Working – we offer a range of flexible working options that include working from home or hybrid working Pension Life Assurance Group Income Protection Scheme Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi Access to Mitsubishi's very own discount platform Colleague Referral Scheme Holiday Buy Long Service Awards Cycle to Work Scheme Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts) Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.


Nominal Salary: To be agreed

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