Application Support Engineer

Details of the offer

Join Our Team as a Field Application Support Engineer!
Digiflec, an innovative startup on a mission to develop cutting-edge products from scratch, is looking for a talented Field Application Support Engineer to join our dynamic team.
Based primarily in Scotland, this hybrid role offers the flexibility of working from home while engaging in hands-on, on-site work with our clients across the region.
If you have 2-3 years of experience, a passion for intelligent infrastructure monitoring, and the drive to contribute to impactful projects, we'd love to hear from you!
Job description Location: Hybrid.
Mostly home based with monthly visits to our offices in Dunfermline, central Scotland and visits across Scotland to client sites as and when required.
Salary range : £35,000 – £40,000 dependent on experience Preference: Candidates based in Scotland/Central Belt as travel to local client sites is required.
About the business: Digiflec is an innovative startup on a mission to build cutting-edge products from scratch.
We're looking for a passionate and Field Application Support Engineer ideally with 2-3 years experience to join our dynamic team.
Role Overview: The ideal candidate will be responsible for implementation of our Connected Intelligent Infrastructure Monitoring system (CiiM) product, supporting onsite installations and monitoring performance.
You'll contribute to the development and testing of the product and play a key role in helping establish best practices within our engineering team.
Key Responsibilities: On site implementations of CiiM, including short term data captures at CiiM sites Monitoring performance of the CiiM estate including responding to incidents.
Contribute to the development and testing of CiiM in support of our Software and Machine Learning Engineers.
Support and maintain existing software applications.
Help embed engineering best practices Build test datasets for training models.
Required Skills and Experience: Proven experience in development using technologies such as JavaScript, Python, and Docker.
Experience developing applications using public cloud services, with a strong preference for AWS.
Experience of or a demonstrable interest in data including visualisations.
Comfortable and effective working independently.
Excellent communication skills, with the ability to contribute to and build the Digiflec culture.
Desired Skills: Exposure to LiDAR, point cloud, or mapping data.
A demonstrable interest in ML/AI.
Qualifications: 2-3 years Development experience in the workplace post university, college or Codeclan type environment.
What We Offer: An exciting opportunity to work on a greenfield project, building from scratch.
A remote-first work environment with the flexibility to work independently.
A competitive salary with flexibility based on experience.
The chance to be part of a dynamic and growing startup.
Company pension with 4.5% employer contribution.
33 days paid holiday per year.
Company sick pay.
Studies have shown that women and people from diverse backgrounds are less likely to apply if they don't feel they fit every skill detailed in the job description.
Be aware that the skills detailed above are desirable and you need not have every skill to apply.
We believe in equal opportunities and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
This role is not suitable for sponsorship.
Please do not apply if you do not have the right to live and work in the UK.
Application Process: To apply, please send your CV and supporting statement detailing your relevant experience and why you are the ideal candidate for this role to our HR Consultant ****** .
Please do not contact us directly as we're a small team fully engrossed in our work.
Industry Human Resources Services Employment Type Full-time


Nominal Salary: To be agreed

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