Aftersales Manager

Job DescriptionOur client is a busy main dealership who is looking to recruit an experienced and successful Aftersales Manager to run their service department.
Aftersales Manager Role: To oversee all aspects of the Service Department operations Reviewing CSI surveys and other measures for monitoring customer satisfactionTo challenge and drive the performance of the Service department staff.Manage, coach, and motivate your team to build long-term staff delight and potential progression.Controlling costs for the departmentMonitoring performance against agreed targets / budgetsTo control the recruitment process, as requiredPerformance analysis to identify areas of weakness and appropriate, targeted marketing activity.Review Service KPIs on a regular basis to track / monitor performance and identify trends.
Aftersales Manager Requirements: Previous experience as a Service Manager or Aftersales Manager who is successful in their current position.Must have main dealer experience and be well versed in managing a busy service department.Can demonstrate a stable career path.
In return, you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package..Salary: Basic depending on experience and OTE on top, Plus benefitsHours: Monday to Friday and alternative Saturdays may be required