Aftersales Manager

Job DescriptionAftersales Manager / Service Manager – Maidstone / Ashford in KentSalary: Negotiable depending on experience plus bonusOur client is a busy main dealership who is looking to recruit an experienced and successful Aftersales Manager / Service Manager to run their service department.Service Manager / Aftersales Manager Role:To oversee all aspects of the Service Department operations Reviewing CSI surveys and other measures for monitoring customer satisfactionTo challenge and drive the performance of the Service department staffManage, coach and motivate your team to build long-term staff delight and potential progressionControlling costs for the departmentMonitoring performance against agreed targets / budgetsTo control the recruitment process, as requiredPerformance analysis to identify areas of weakness and appropriate, targeted marketing activity.Review Service KPIs on a regular basis to track / monitor performance and identify trendsService Manager / Aftersales Manager Requirements: Previous experience as a Service Manager or Aftersales Manager who is successful in their current positionYou will need to be a 'leader' of people and an ambassador for the Brand and Dealer group.Can demonstrate a stable career path.In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding packageSalary: Negotiable depending on experience plus bonus