Job summary Interviews will be held on the 17th December 2024We have an exciting opportunity for a forward thinking administrator to join our dynamic team within the Women and Children's department.The successful candidate will be an experienced administrator who willmanage Departmental administrative systems and staff.
They will be an innovative individual who will support service develop in line with required internal and external standards.
They will make informed decisions within area of responsibility, ensuring that agreed standards and targets are met in accordance with Departmental, Trust and National standards, policies and procedures.
They will be a personable individual who will act as a source of advice and guidance regarding the specialty.This post may close early due to a high volume of applications.
Please apply early to avoid disappointment.
Main duties of the job 1.
To assume overall responsibility for the administrative management of the Department, including: Acting as a resource for staff, advising on National, Trust and Departmental Administration policies and procedures which look at quality and efficiency to meet the needs of the patients and the service Supporting Divisional Management in compiling specialty Local Delivery Plans (LDPs) Participating in strategic, service provider and Trust/Divisional/Departmental meetings, assuming responsibility for administrative issues and the impact on resources Responsibility for Departmental performance including the setting of objectives and standards Representing the Department in appropriate forums Continuous review of administration policies and procedures within own area, implementing and developing new processes and guidance in order to secure the efficient and effective operation of the Specialty Undertaking audits of administrative procedures/protocols where required Responsibility for health, safety and security within the Department Plan and monitor activity levels to ensure optimum use of resources Management and rectification of the Data Quality/Waiting List reports for areas of responsibility, this is to include Inpatient and Outpatient Waiting lists for elective, Planned and Diagnostic procedures About us University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award.
Pathway To Excellence - University Hospitals Coventry & Warwickshire ( By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.
There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.
We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.
We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description Job responsibilities 1.
To assume overall responsibility for the management of the administrative staff within the Department, including: Acting as the specialty lead for managing recruitment, retention and selection of administrative staff including preparation of the appropriate documentationAssuming first line management responsibility in dealing with disciplinary, capability and grievance issuesResponsibility for the education and development of the administrative staff including undertaking Personal Development Reviews in conjunction with KSF outlines, formulating Personal Development Plans and identifying training needs using analytical skills to ensure they appropriate to the needs of the service.
2.
To ensure an effective internal and external communication system within the specialty, including: Provision of an effective communication system both within the specialty team and to internal and external agencies.
Providing and improving services in line with Trust objectives and nationally agreed initiatives Motivating and persuading staff regarding changes to procedures and current practice Monitoring and assisting with the investigation of complaints in line with Trust guidelines, policies and procedures, instigating any immediate action required for reasons of health, safety and security.
Dealing with constant interruptions and occasional verbal aggression from service users in a professional manner 3.
To manage the Departmental administrative budget.
4.
To continually contribute to patient and business improvement Agendas.
For full details, please see the Job Description and Person Specification attached.
Person Specification Qualification /Training Essential See supporting documents Experience Essential See supporting documents Desirable See supporting documents Knowledge Essential See supporting documents Desirable See supporting documents Skills & Abilities Essential See supporting documents