We are seeking an experienced and motivated Head of Office to lead i2L Research's Northeast Office in Newcastle.
This role is integral to our operations, overseeing high-quality agricultural research studies, managing key client accounts, and supporting financial oversight.
The successful candidate will play a pivotal role in upholding i2L's scientific and operational standards, fostering a collaborative team environment, and managing projects to completion in a fast-paced setting.
Key Responsibilities:
Operational Leadership: Manage workflows, supervise Study Directors and Trials Officers, and coordinate all project phases from client inquiry to completion.
Client Liaison: Serve as the primary point of contact for clients, ensuring timely communication and exceptional service standards.
Project Coordination: Oversee trial scheduling, study progress, and coordination with external suppliers to maintain protocol timelines and client expectations.
Team Development: Provide training, mentorship, and support to both new and existing staff, ensuring compliance with SOPs and GEP accreditation.
Financial Reporting: Collaborate on financial matters, including cash flow management, KPI tracking, and reporting to the Research group.
Account Management: Build and manage key accounts across the i2L Research group, strengthening long-term client relationships.
Candidate Profile:
Essential Knowledge and Skills
Strong scientific background, ideally with exposure to agricultural, crop protection, or related fields.
Knowledge of IPM, EPPO guidelines, and GEP standards.
Project management and organizational expertise, with proficiency in tools like MS Excel and ARM.
Proven ability to lead and coordinate teams, especially within cross-functional settings.
Excellent communication, influencing skills, and a collaborative, hands-on approach.
Preferred Experience
Experience with agricultural and horticultural trials in crop protection, biostimulants, or weed management.
Customer liaison and key account management experience.
Familiarity with financial concepts such as cash flow, work in progress, and deferred income management.
Qualifications
- Bachelor's or Master's degree in Science (Agriculture, Microbiology, Chemistry, or similar).
- Training in management and, ideally, BASIS certification.
What We Offer:
This is a unique opportunity to contribute to a dynamic research organization that values scientific rigor, innovation, and team growth.
The role offers competitive compensation, professional development opportunities, and the chance to work within a collaborative and forward-thinking research environment.