Will the successful applicant have line manager responsibilities?
Yes Do you have the following skills, experience and drive to succeed in this role Find out below.
HEO, 37 hours a week Based: 10 South Colonnade, Canary Wharf.
Purpose This is a significant role in supporting the IT capacity of the Independent Monitoring Boards and Lay Observers.
This is an exciting opportunity to develop and deliver the IT solutions on offer to the staff and membership of the organisations.
This role requires initiative and innovative thought and will provide support to both members and staff by identifying issues and finding improvements to support the overall aim of monitoring prisons, the immigration detention estate and courts and escorts.
It will also lead on making sure there is an accurate register of IT accounts and users.
Responsibilities The postholder will be responsible for improving the IT solution used by staff to deliver business as usual and, in time, the solutions available to members, with the support of senior staff.
There is an expectation that the postholder will work independently and be able to weigh up different options to find the best solution.
Duties will include: Delivering a replacement internal database that is used by the IMB and LO staff.
Collating feedback from users within the organisation and working with developers to implement suggestions.
Working with colleagues on proposals for future member IT solutions.
Maintaining and developing existing databases in line with management needs, including working with 3rd party suppliers.
Ensuring that existing systems are working effectively and addressing issues where required.
Managing the engagement with and embedding of Kahootz (collaborative working space) for members across Boards.
Ensuring deliver of access rights to internal systems such as information websites and secure e-mail systems for members.
Responding to queries from staff and public appointees on IT matters, including on issues they might encounter when using internal systems.
Line management of a Corporate Support Officer who will help provide support to the membership on IT issues.
Working with MOJ digital colleagues where required to ensure compliance.
Acting as the SPOC on behalf of the IMB and LOs for commercial processes and share this knowledge with the wider team.
Maintaining an up-to-date register of IT solutions and assets including user information, usage rates, etc.
Ensuring equality, diversity and inclusion is considered during the application of all tasks and championed during interaction with the membership.
Performing other job-related duties as required.
Knowledge, Skills and Behaviours The ability to resolve issues in a timely manner or identify and engage the relevant person to help resolve the issue.
(Essential) A technical aptitude and mindset to help identify potential improvements to the IT offering.
(Essential) Experience of helping to develop new IT solutions (Essential) Proficient in the use of Microsoft Office with skills in Access and Excel, in particular Macros (Desirable) Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows.
This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas).
All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office.
This will be discussed and agreed on the completion of pre-employment checks.
Some roles will not be suitable for Hybrid Working.
Similarly, Hybrid Working will not suit everyone's circumstances.
Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
Benefits The MoJ offers a range of benefits including: Annual Leave: 25 days on appointment, increasing to 30 days after five years' service.
Pension: The Civil Service offers a choice of pension schemes.
Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Flexible working hours: MoJ welcomes part-time, flexible and job-sharing working patterns.
Application Process For enquiries about the role please contact Samuel Walkiden- ****** To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken.
This job is broadly open to the following groups: Nationals of the Republic of Ireland Nationals of Commonwealth countries who have the right to work in the UK Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) #J-18808-Ljbffr