3Rd Line It Support

My client is a self-proclaimed professional and equally loud MSP based in Stockton-on-Tees City Centre that has been well-established since 2000.
They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft!
Their company culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team.3rd Line IT SupportStockton-on-Tees City Centre£30,000 - £35,000Main Duties:Supporting their growing base of small-to-medium clientsWorking on exciting projectsWorking buzzing ServiceDesk solving high-level tickets/escalated ticketsEnsuring infrastructure and critical services are running smoothly.Tech Stack:Hardware knowledgeOffice 365 - migrationsWindows ServerNetworking/Routers/SwitchesVirtual Servers - Hyper-VStrong 3rd Line IT knowledgeCompany Benefits:A massive focus on mentoring company-wide, this includes:A senior staff member is a dedicated mentor each shift - working on progression plans, training, and development plansA paid account for LinkedIn learningAppraisals every 6 months - so you know you're on track for your progression plansPaid for certifications.Coaching available for every tech stack possible30 days paid annual leave12 Paid for training days.Funded gym membershipsOffice shutdown from Christmas Eve to New Year's Day