Workplace Experience Coordinator - FM service provider - Waterloo, London - £20 per hour Are you an experienced Workplace Coordinator looking for a new challenge?
Do you have experience within facilities management?
If so please read on... CBW are currently recruiting for a Workplace Experience Coordinator looking to take on the next challenge.
One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company.
Hours of Work: Monday to Friday 8am to 5pm Key Duties: Schedule reactive and help desk call outs.
To review jobs received during the working day and allocate accordingly to Engineers.
Supervise and manage day to day Helpdesk activities Support the Helpdesk by receiving calls, logging on to the FM Support System, feeding through to operational staff and reporting back to the end user/customers.
Monitor call activity and produce call volume reports To deliver toolbox talks to staff and create and update Help Desk procedures and relate new information to staff.
Compile and enter data into the monthly client report and submit before the monthly deadline.
Manage the Rechargeable works from the quotations to completion including requesting the PO from the client for these works.
To participate in the training of new members of staff or to allocate a trainer, and to oversee the staff training induction sheets.
Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data Support the Office & Contract Managers in the administration & delivery of departmental objectives Raising Corrective maintenance tasks following on from PPM completed tasks Organisation of day-to-day work to ensure that all key tasks are fulfilled Departmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the Contract To work with the system that supports the Procurement Process, providing assistance to ensuring the accuracy and efficiency of data and communications Requirements: Demonstrate previous experience in a similar role Proven strong administration skills Experience of administering multiple activities within the day Willingness to thrive in a fast-moving real-time environment Dedication to complete tasks Able to prioritise work to deadlines Desire to take ownership of a problem and find the solution Ability to communicate effectively Customer focused approach Desire to understand how the service delivery model works Intermediate IT skills with a good working knowledge of Microsoft Word & Excel A team player Good organisational skills IT proficient FM experience Please send your CV to Brooke at CBW Staffing Solutions for more information.