Anabas is a dynamic National Facilities Management company.
Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.
Anabas is currently seeking to employ an experienced Workplace Experience Coordinator to provide an exceptional client experience through the delivery of their duties.
You will be in a client facing role and required to provide a 5-star customer experience.
The role of Workplace Experience Coordinator is the first point of contact that the client has with Anabas.
Therefore, it is critical that the job holder demonstrates professionalism, ownership and responsibility for attending to the clients needs on site and where they are unable to do so, escalating in a swift and speedy manner to the appropriate personnel within Anabas to quickly satisfy the needs of the client.
To be a go to contact for all floor occupants and visitors, actively building relationships with key stakeholders/customers andensure that the clients office is fully compliant with all Health & Safety and Environmental legislation.
The primary focus of this role is to coordinate front of house services and look and feel in Volvo Car UK's Maidenhead HQ office, playing a pivotal role in helping to support the Workplace Experience Manager and Client Lead in managing our office space and employee office experience.
There will also be an opportunity to support future sites and Daventry Training & Development Centre part of the current Volvo portfolio.
This is a full time, permanent position.
(Monday to Friday 45 hrs per week) Benefits include:- Salary - £32,000 33 days holiday per year inc Bank Holidays, Employee Assistance Programme.
Recognition and Reward scheme.
Life Insurance 1 X annual salary Cycle 2 Work scheme.
Recommend a friend scheme.
Company events.
Training & development opportunity.
Duties Include: Manage the day-to-day service delivery and performance of the Soft Services Manage Cleaning & Reception and Employee On-site Experience Conduct Workplace Induction Tours and manage New Starters Induction Process and Procedures Conduct client site audits on a regular basis H&S, cleaning/housekeeping standards, fabrics, furniture, signage, plants Coordinating Catering and Hospitality / Events support Be responsible for office ambiance and guest/employee experience Music, digital signage, amenities and Office Environment Admin duties for office systems, including the workplace helpdesk system and monthly reporting Health & Safety / COSSH Audits Management of switchboard and light reception cover when required Payroll / Overtime administration and approvals for site Team Contract administration Raising / Goods receipting Purchase Orders and arranging Sub-Contractor visit within accountabilities Skills and Experience: Strong background in Hospitality, Facilities, Front of House/Concierge & or Service Management in a Premium Corporate Environment.
?
Ideally 2 years in a similar role.
Sound like the job for you?
We look forward to receiving your application soon!
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