Welcomer

We are looking for a FUN & PASSIONATE fulltime Welcomer who wants to join a FANTASTIC TEAM at a VIBRANT central London hotel!
You will be required to work weekdays and weekends.
Duties: Attend to all guest queries in a prompt professional manner to ensure a high level of guest satisfaction Complete a seamless check in and check out service for all our guests Knowledge of activities in the city (theatre arts exhibits concerts shows sports and leisure activities) Familiar with the city restaurants and have established contacts with them to provide maximum guest service To act as a point of contact for all guests to provide assistance and offer them efficient customer service identify their needs as well as product knowledge Ensure the correct handling of guest messages mail and packages To know details of the days arrivals identify priority guests VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities Working with the Duty Manager on a daily basis to best serve our guests Assist in arranging room moves select appropriate rooms and arrange for luggage to be moved Remote Work : No Employment Type : Fulltime