Wastewater Networks Operative

About the roleAre you passionate about the environment and customer service?
We have an exciting opportunity to join our wastewater team as a wastewater networks operative known internally as sewerage maintenance operativeThis role offers full training to support the successful candidate to complete the various technical aspects of this role.
This means we're seeking someone with transferrable skills which would allow them to develop into this position.We understand the importance of professional development which means we offer opportunities for training and growth within the organisation.As a member of our team, you will take on a mobile role, traveling to various sites across the northeast to maintain the sewerage network.
Each day, you'll report to one of the depots, meet your teammate, collect your van, and receive your daily schedule through a smartphone.You'll be working outdoors, undertaking a variety of tasks and challenges, each day, collaborating with colleagues to safely deliver sewer maintenance.
Your primary focus will be ensuring wastewater is properly transferred from properties to treatment facilities, without posing a risk to the environment or disruption to our customers .
This will mostly involve proactive inspections and maintenance.Your vehicle will be fully equipped with all the tools needed to complete your role, as the team prides itself on achieving job completion on the first visit.
The role is customer-facing, so a high level of customer service is always expected.In addition, you will collaborate with a variety of teams to ensure compliance with regulatory obligations, while helping to protect both customers and the environment.About youOur Wastewater Operatives carry out a crucial role so we're looking for people who are positive, flexible with a can-do attitude.
You will deliver great customer service – even when problems may be challenging.Communication is essential in this role therefore we seek someone who is an excellent communicator, both verbally and written.
You will be a good problem-solver allowing you to respond quickly to issues, understand the problem, and identify the best solution.As our Operatives are field based it can be both as a lone working and working as part of a team with minimal supervision, you will have proven experience of using your initiative with a high level of attention to detail as you will be recording details on forms using electronic devices.We're committed to ensuring "Everyone Home Safe Everyday" therefore awareness of health and safety would be beneficial.
You would be using company safety devices to ensure you have the support and controls needed.
For the roles on offer, you will ensure that your own, your colleagues' and our customers' health and safety is not compromised, and you will deliver excellent customer service.Knowledge and practical experience of sewerage maintenance which will involve confined space working, along with use of CCTV and high-pressure jetting equipment would be great, but, if not, we can get you trained.
We are looking for individuals with a flexible approach, who are willing to participate in an out-of-hours standby rota when required.The water industry is forever changing therefore you need to be adaptable to meet business need.If you are practical, pragmatic and enjoy hands-on problem solving then this could be a great role for you.A full and valid UK manual driving licence will be required, it would be desirable to have the following categories C1 and C but is not essential.Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks.
They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
About usHere are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all.
We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work.
As an equal opportunity employer we're committed to having a diverse community represented across our business.We're aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to applyNWG at a glance:Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.We do this by providing reliable and affordable water and wastewater services for our customers.We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.Our vision is to be the national leader in the provision of sustainable water and wastewater services.
To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.Our benefitsWe're a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues.
Our 'Tap Into' benefits include:Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year's Eve.
There's also the option to buy or sell holidays.Company pension scheme, where we'll double match your contributions up to an employer contribution of 10%.Free access to local attractions.A fantastic discount scheme, with savings on days out, shopping, travel and more.Award winning 'Living Well' wellbeing support, including access to a digital GP service for you and your family members.Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance.
We also provide 4 x Life Assurance and an Income Protection Scheme.Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we'll even pay for any relevant professional body subscription.This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you'll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made.
This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course.
Failing a pre-employment drugs or alcohol test may lead to the job offer being revokedPlease note this role will require a DBS to be completed prior to employment