Job summary To provide a full comprehensive reception, administrative and clerical service in support of the multidisciplinary team involved in patient care within the department.
To provide an appropriate front of house service to all patients and their families who are undergoing care at The Princess Alexandra Hospital.
Main duties of the job To provide a full comprehensive reception, administrative and clerical service in support of the multidisciplinary team involved in patient care within the department.
To provide an appropriate front of house service to all patients and their families who are undergoing care at The Princess Alexandra Hospital.Ensuring all documentation for patient notes, discharge planning and clinical outcomes are recorded accurately and timely.
About us Our Organisation The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping.
Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.Our ValuesThe Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and effortsEveryday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from bothCreative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to careThe Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.
Job description Job responsibilities Please see the attached Job description and person specification for Ward Clerk.
Available to download at anytime.
Person Specification Skills and knowledge Essential experience in admin roles knowledge in admin clerical maths and English (GCSE level) IT Skills Desirable customer service experience communication skills NHS clerical experience IT literate Essential Experience Knowledge Desirable Experience Knowledge Knowledge Essential IT literate Experience Desirable knowledge Experience Experience Essential Experience Desirable Experience