Job summary Band 2 Ward Clerk (General Surgical Unit) - Full Time / Part TimeAn exciting opportunity has arisen for a Ward clerk to join our busy admin team within the General Surgical Unit.Full Time / Part Time hours considered.We are looking for a self-motivated individual who can work both well within a team and can also demonstrate the ability to use own initiative.The role of a ward clerk requires good communication and interpersonal skills with the ability to work on own initiative.You are advised to read the job description and person specification before applying for this role.
Main duties of the job To answer calls in a polite manner, ensuring all relevant messages are relayed to the appropriate team.Greet all visitors to the ward in a helpful and polite manner.To assist with any enquiries.Maintain accurate patient records including admission, transfer and discharge information on the Trust's Electronic Patient Record system.To organise patient porters and transport bookings.To participate in ensuring ward cleanliness and tidiness.Maintain stock/supplies in accordance with ward requirements.
About us The Royal Berkshire NHS Foundation Trust is the main provider of hospital services for the population of Reading, Newbury, Wokingham and the towns and villages of West Berkshire.Reading sits on the river Thames and is served by great road and rail links to London, Oxford, and Southampton.
With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.Our "CARE" values:Compassionate, Aspirational, Resourceful, Excellent,reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.At our heart we are a local hospital that works with NHS and social care partners to provide excellent healthcare services for over 500,000 people who currently live in our catchment area.
We also provide specialist hospital services beyond the county's borders.
Job description Job responsibilities To provide a reception service, acting as first point of contact on the telephone or face-to-face, for patients, visitors and other healthcare professionals.To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.To input data regarding all admissions, transfers and discharges onto our electronic patient record (EPR) system.To provide an efficient administration and clerical service to the ward staff, visitors and patients.
Person Specification Qualifications Essential Educated to GCSE standard (Maths & English) or equivalent Working knowledge of Microsoft Office applications and IT skills Desirable Conversant with EPR (Electronic Patient Record) Previous administrative experience in an unsupervised capacity Experience of working in a healthcare environment Experience Essential Previous administrative experience in an unsupervised capacity Desirable Experience of working in a healthcare environment