Job summary The Urology waiting list team manages surgical patient waiting lists, ensuring compliance with local and national targets/policies.
Working closely with our friendly team of clinical staff and wider administrative teams, the job holder will need to be able to communicate effectively and courteously with patients, relatives, and a wide range of multi-professional staff, internal and external to the Trust, ensuring the patients' pathway runs smoothly and effectively, while also being a reliable point of contact for the patients' pathway.As part of the large and friendly Urology team, the job-holder is expected to maintain a high level of patient focused care that we aim to deliver for all our patients.
Main duties of the job You will ensure that all patient details are kept up to date on the patient management system in order that information is available for theatre lists, audit purposes and any other data that may be required.Ensure the smooth running of the unit by liaising closely with the multidisciplinary team within the unit, with other Trust departments, community services and general practitioners.You will also support the delivery of a high quality, safe and compassionate healthcare service.
About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas.
We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.
We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.
We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals CharityWe can offer you the full range of NHS benefits/discounts and in addition: Flexible working hoursFast Track Staff Physiotherapy ServiceMulti Faith prayer roomDiscounted gym membershipsExcellent pension scheme and annual leave entitlementWagestream - access up to 40% of your pay as you earn itFree Park & Ride service direct to NNUH siteFree 24-hours confidential counselling supportOn-site NurseryOn-site cafes offering staff discountsSupport in career developmentFlexible staff bankSalary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job description Job responsibilities 1.
Undertake responsibility for Stone Surgery waiting lists and Continence, ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems.2.
To have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust and National policies, procedures and targets on real time data entry and confidentiality3.
Good working knowledge of PAS and the ability to undertake RTT recording as appropriate.
Record all relevant information to Trust guidelines in line with Information Governance and policies.
4.
To implement booked admission protocols and procedures for Urology; this will involve mutually agreeing a booked date for patients attending the unit.
To initiate action regarding cancellation.5.
To oversee daily operating lists, ensuring they are full and accordingly meet the demands of the consultants and the Unit.
Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer).
The Trust would not be able to issue a