Job summary Here at Bolton NHS Foundation Trust, we are proud of our volunteers and the help and assistance they bring to our patients and staff.
If you are someone with a passion for the NHS, and the services we provide, and who can spare some of your time to support the care we provide to the people of Bolton and assist our brilliant would love to hear from you.
Read on to find out how volunteering at Bolton NHS Foundation Trust will be the best thing you have ever done!
Want to have more meaning in your life?
Do you want to do something that is satisfying and of great service to your community?
Then become a Hospital a Hospital Volunteer you will be providing a friendly and helpful welcome to patients, families and visitors to Bolton Hospital and to provide a general way finding service.Volunteers are needed to provide a valuable resource, which enhances patient care by giving practical help and support to patients and staff, but does not replace the work of staffThe only qualification required is your desire to help someone in need and have a professional friendly attitude.
We ask volunteers to help for a minimum of fours hours a week and a minimum commitment for six provide all the training you need to volunteer, including an induction and informal, friendly support and supervision.
Main duties of the job We are looking for volunteers to support a number of our departments; Meet and greet patients, relatives and visitors at our Main Reception and our Outpatients department at the hospital.
Provide a friendly and polite welcome to the hospital.
Direct or accompany patients, families and visitors to their appropriate destination.
Help on our wards make and serve drinks.
Lay tables, set up trolleys, serve meals, assist with hand washing before meals.
Help to make up empty beds.
Engage with patient by talking with them or helping with an activity, such as reading or playing games.
Be our meet and greet on pharmacy reception, taking in hospital prescriptions.
Communicate with other members of the pharmacy team.
Answer telephones in the dispensary and direct calls to relevant staff.
Fill bottles, boxes and other sundries that are used in the dispensing process About us We know we can provide you with a great place to volunteer, alongside fantastic teams who are all pulling together to give the people of Bolton the best care possible.The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work.
We are striving to recruit volunteers that reflects the communities in which we serve.
Staff and volunteers are valued and we can offer excellent opportunities for further training and development.
Job description Job responsibilities You will be required to have excellent communication and interpersonal skills and the desire to volunteer in a patient focussed environment.
You will also need to have good organisational skills, with the ability to deal sensitively and confidently with people face to face.
Person Specification Skills Essential Communication Desirable Friendly Personal Ability Essential Flexible Desirable Solo and Team Working