Job Description At Donnelly Group, we are dedicated to delivering an exceptional customer experience, putting our customers first every day, everywhere.
As Northern Ireland's largest family owned motor retailer, we pride ourselves on having a highly skilled and motivated team.
Join us and be part of a passionate group that supports each other and values continuous learning and growth.
We are looking for an ambitious individual to join our Sales team in Volkswagen Campsie as a Trainee Sales Executive.
In this role, you'll use your skills and drive to create meaningful connections with our customers, helping them find the best solutions and products to suit their needs.
This is an exceptional opportunity for the successful applicant to develop, learn and build a career in the automotive sector.
At Donnelly Group we are passionate about ensuring our customers are always put first every day, everywhere.
Donnelly Group prides itself on putting customers first and having the best team to support this, so why not join us?
About The Role Role & Responsibilities On completion of the training period you will act as the primary point of contact for our customers throughout their Volkswagen car-buying journey, you'll play a pivotal role in delivering outstanding service.
Your responsibilities will include: Engaging with customers to understand their needs and offering informed guidance on our products and services.
Providing expert product knowledge to help customers make well-informed decisions.
Building rapport with both new and returning customers to create a welcoming and positive experience.
Collaborating closely with team members to ensure smooth, efficient service delivery.
In this customer-facing role, you'll have the opportunity to be an integral part of the Donnelly Group Volkswagen experience, enhancing our reputation for excellent service.
We are seeking candidates with: Excellent Communication Skills : Listening is as vital as talking in our industry.
Curiosity : A desire to learn about our customers, products, and the latest technologies.
Confidence : A friendly, engaging personality that puts customers at ease.
Attention to Detail : A meticulous approach to capturing information accurately and following processes.
Energy : Motivation to drive your performance to meet targets.
A full valid driving licence is an essential requirement for this role.
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short listing criteria to facilitate the short listing process.
Donnelly Group is an equal opportunities employer Skills Needed Servicing, Relationship, Hospitality, Sales About The Company The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.
Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.
We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Company Culture Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a 'Foundation Day'; a paid day off, to get involved with community projects.
We like to feel that we work hard and play hard.
Desired Criteria Required Criteria A full UK driving licence Eligibility to work in the UK Previous relevant work experience IT skills, (MS Word, PowerPoint and Excel) GCSE Maths and English Flexible to work hours required to carry out the role effectively Closing Date Monday 16th December, 2024