At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Vice President, Client Activation Manager II to join our Client Activation team, part of the Enterprise Onboarding Platform. This role is hybrid and located in Manchester, UK.
In this role, you'll make an impact in the following ways:
Lead, manage, motivate, and coach a team of up to 10 client-facing direct reports, focusing on the delivery of excellent client service, in line with service level agreements.
Maintain a strong risk mitigation and control environment.
Build and maintain effective working relationships with key stakeholders in the Enterprise Onboarding Platform, and across Client Service Delivery, Custody Operations, and other Platforms.
Work with peer group and the global management team to contribute to the the objectives and key results of the Enterprise Onboarding Platform.
Play a key role in executing on strategic initiatives from a data, automation, risk focused and client excellence lens.
To be successful in this role, we're seeking the following:
Someone who thrives in an environment with frequent change and has experience in understanding and driving change from a process, technology, and organizational perspective.
An experienced people manager with the ability to quickly build trust and rapport with direct reports and other colleagues.
Proven success in managing a client service team, working to short deadlines, and meeting client demands.
The ability to understand and simplify complex processes.
A minimum experience of 5 years managing people.
At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024
World's Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
"Most Just Companies", Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.