Vice President, BA OperationsDo you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve.
The EMEA Operations department supports MUFG's core products and services including Banking (commercial/retail-based payments, loans, derivatives, trade finance) and Securities (Derivatives, FX, Fixed Income, Equity etc). The role of Operations is to manage the interaction between Operations and MUFG's internal clients (Front Office, Trading Desks etc) and has close ties with other support areas such as Legal, Compliance, Risk etc.
MAIN PURPOSE OF THE ROLE The main purpose of the role is to lead requirements definition for MSOS change deliveries across all covered products. SME knowledge will be used to propose and execute process efficiency leveraging metrics to help identify opportunities with strong business cases.
KEY RESPONSIBILITIES Supporting the business to gather formal Business Requirements and input into the Technical design documents.Supporting the business to review and provide input into As-is and To-Be workflows.Performing GAP analysis between current state and proposed state solutions.Formulating testing approaches and support writing of test plans.Completing project/work-stream status reports.General ad-hoc support for any new requirements or issues related to the project.Ability to deal with trade lifecycle queries.Problem solving of issues as they occur throughout the project lifecycle.Contribute to the development and implementation of the relevant Business' expansion strategy.Support documentation requirements throughout the project lifecycle and draft various requirement documents where required ensuring content is fit for purpose and thorough.Draft clear, concise, and complete PowerPoint decks and other presentation materials used to update senior management and key stakeholders throughout the project lifecycle.Liaise with third party vendors where required to analyse proposed solutions to process changes to ensure business requirements are addressed adequately.Prioritize the pipeline in a manner that is deliverable for Operations and is commercially beneficial for the organization.Collaborate with internal stakeholders to maintain and improve service levels and deliver first class client experience.Drive and implement efficiency improvements and new business initiatives.Act as an escalation point of contact for internal and external technical queries and client related issues.Understand and influence in the wider market / industry environment and actively participate in working groups.Review and present management information, reporting, monthly and periodical submissions to Business/Branch recipients as required.Use data analytics and trend analysis to drive short term tactical as well as strategic change for MUSE.Actively manage and build relationships with the Front Office and other key business partners across the firm.WORK EXPERIENCE Business analysis experience working for a top tier bank.Excellent knowledge and experience of OPS functions/workflows.Good knowledge across most asset classes, in particular Fixed Income, Equity and Derivative products.A good understanding of Ops processes and system feed changes with external providers for the above product set.Ability to resolve issues during delivery.Strong delivery track record and someone who can really take ownership of managing Operations related tasks.We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.
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