Veterinary Practice Manager

Details of the offer

Practice Manager – Equine Veterinary Practice Location:  Berkshire, UK
Practice:  Emerson & Watson, Equine Veterinary Surgeons
Position:  Full-Time, Monday – Friday
Salary:  Competitive (dependent on experience)
About Us:  Emerson & Watson is a leading and growing independent equine veterinary practice in Berkshire.
We provide top-tier veterinary care to a range of clients, from elite competition horses to beloved family pets.
We pride ourselves on delivering high standards of clinical excellence, professionalism, and a collaborative, supportive work environment.
Our dynamic and friendly team is committed to equine welfare and outstanding client service.

 The Role:  We have an exciting opportunity for an experienced Practice Manager to join our leadership team at a pivotal stage in our growth.
In this role, you'll ensure the smooth daily operations of our practice, and foster a positive, motivated culture.
You'll work closely with the Directors, and oversee practice management, client care, and team well-being, with a chance to make a tangible impact on our continued success.

Key Responsibilities  Team Leadership:  Lead and inspire the office team to deliver exceptional client service and ensure efficient practice operations.
Collaboration:  Work with the Directors and veterinary team to support clinical and operational goals through effective communication and teamwork.
Problem-Solving & Accountability:  Identify barriers to efficiency, develop solutions, implement processes, and hold the team accountable for success.
HR Management:  Oversee all aspects of HR across the practice, including recruitment, contracts, policy development, Health & Safety compliance, and performance management.
Maintaining compliance  with all regulatory and safety standards Operational Improvements:  Continuously assess and refine office processes to enhance client service and practice efficiency.
What We're Looking For Management Experience:  Several years in a practice management role, ideally within an equine veterinary practice or similar veterinary environment.
Leadership & Communication:  A confident, proactive leader who can motivate and develop the office team while collaborating effectively with others.
Problem Solver:  A hands-on, solutions-focused approach to challenges, with the ability to implement and maintain successful changes.
Financial Acumen:  Solid knowledge of business finances, familiarity with P&L and KPIs.
HR Expertise:  Comprehensive knowledge of HR practices.
Equine Knowledge:  A knowledge of horses would be advantageous.
What We Offer A supportive and dynamic workplace with a passionate, professional team.
Competitive salary based on experience.
5 weeks of annual leave, plus Bank Holidays.
Flexible, office-based working options.
Professional development opportunities.
Employee benefits, including health insurance.
Potential relocation package.
To Apply: Send your CV and a cover letter to  , detailing your salary expectation, your experience and why you're the right fit for Emerson & Watson.
We look forward to welcoming a passionate, driven leader to our team.


Nominal Salary: To be agreed

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