At Donnelly Group, we are dedicated to delivering an exceptional customer experience, putting our customers first every day, everywhere.
As Northern Irelands largest family owned motor retailer, we pride ourselves on having a highly skilled and motivated team.
Join us and be part of a passionate group that supports each other and values continuous learning and growth.
We are looking for an ambitious Sales Executive to join our team at Donnelly Group Vauxhall in Dungannon.
In this role, youll use your skills and drive to create meaningful connections with our customers, helping them find the best solutions and products to suit their needs.
About The Role Role & Responsibilities As the primary point of contact for our customers throughout their Vauxhall car-buying journey, youll play a pivotal role in delivering outstanding service.
Your responsibilities will include: Engaging with customers to understand their needs and offering informed guidance on our products and services.
Providing expert product knowledge to help customers make well-informed decisions.
Building rapport with both new and returning customers to create a welcoming and positive experience.
Collaborating closely with team members to ensure smooth, efficient service delivery.
In this customer-facing role, youll have the opportunity to be an integral part of the Donnelly Group Vauxhall experience, enhancing our reputation for excellent service.
We are seeking candidates with: Excellent Communication Skills: Listening is as vital as talking in our industry.
Curiosity: A desire to learn about our customers, products, and the latest technologies.
Confidence: A friendly, engaging personality that puts customers at ease.
Attention to Detail: A meticulous approach to capturing information accurately and following processes.
Energy: Motivation to drive your performance to meet targets.
You will receive a competitive salary with uncapped commission opportunities.
A full valid driving licence is an essential requirement for this role.
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short listing criteria to facilitate the short listing process.
Donnelly Group is an equal opportunities employer Required Criteria A full UK driving licence Strong organisation skills with an attention to detail Proficient in IT packages, particularly MS Office Driven to meet targets A minimum of 5 GCSEs at Grade C including Maths and English At least 1 years previous experience in a sales environment working towards targets Desired Criteria Experience with Kerridge or another CRM system Skills Needed Customer Service, Establishing Rapport With Clients, Exceptional Customer Service Skills, Time Management/Organisational skills, Upselling, Exceeding Customer Expectations, Working Under Pressure About The Company The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.
Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.
We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Company Culture Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a Foundation Day; a paid day off, to get involved with community projects.
We like to feel that we work hard and play hard.
Company Benefits Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Life insurance, Family and friends rates, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Company employee App Salary Not disclosed Skills: Customer Service Establishing Rapport With Exceptional Customer Serv Time Management/Organisat Upselling Exceeding Customer Expect Benefits: Vacation, Paid time off Performance bonuses Paid sick days Retirement plan and/or pension Office perks Employee development programs